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- Architecture of a maturity model for information systems in higher education institutions: multiple case study for dimensions identificationPublication . Pereira, Rui Humberto; Vidal De Carvalho, Joao; Rocha, ÁlvaroHigher education institutions (HEIs) are complex and dynamic organizations in terms of information management, forcing their information systems to respond to enormous challenges and threats. In order to evaluate the HEIs’ information systems, we propose the development of a maturity model capable of supporting the role of HEI’s managers, as well as accreditation agencies, in the assessment of the maturity of these systems, thus, promoting continuous improvement. In this paper, we present and discuss our proposal for an architecture of the maturity model being developed. This one is based on a two-dimensional architecture composed of vertical and horizontal dimensions. We selected a multi-case study approach, based on five Portuguese HEIs, and reviewed the literature to identify the dimensions. This case study was supported by interviews with experts from the selected HEI. The results of this research work were both encouraging and promising amongst the interviewed experts, revealing a high level of acceptance of the general model architecture, as well as positive expectations about its usefulness in the future. The development of our maturity model is carried out by following a formal methodology specially designed to support the construction of this type of model.
- Developing a digital business incubator model to Foster Entrepreneurship, Business Growth, and Academia–Industry ConnectionsPublication . Vaz, R.; Vidal de Carvalho, Joao; Teixeira, SandrinaThe roles and positive impacts of business incubators, including virtual ones, in promoting entrepreneurship and innovation in multiple industries, and their consequent contributions to fostering sustainable economic growth and social development, have been highly advocated in the extant literature. Nonetheless, several authors highlight the urgent need to further carry out research concerning these structures’ operation models by involving end users, since knowledge related to this phenomenon remains scant. This study sets out to convey the third phase of a broader research and development project following a design science research methodology. Ultimately, this contributes to the field by proposing a new virtual business incubator model with immediate practical applicability. This model was cocreated and validated with 23 incubator managers and startup founders from 15 business incubation centers during focus group sessions and organized into 8 dimensions concluded as fundamental in future digital incubation programs. Moreover, this study offers knowledgeable guidelines to support academics, practitioners, organization managers, or other professionals interested in building and running virtual business incubators. The main strengths and weaknesses of the proposed model are also highlighted, and several recommendations are provided to surpass the expected challenging stages of its implementation.
- Design de uma framework digital de incubação de empresas: promover o empreendedorismo, o crescimento de negócios e as conexões academia-indústriaPublication . Vaz, R.; Vidal De Carvalho, Joao; Teixeira, SandrinaOs papéis e os impactos positivos que as incubadoras de empresas assumem na promoção do empreendedorismo e da inovação em múltiplas indústrias, incluindo as virtuais, e as suas consequentes contribuições para a promoção do crescimento económico sustentável e do desenvolvimento social, têm sido altamente salientados na literatura. No entanto, vários autores sublinham a necessidade premente de desenvolver a investigação relacionada com os modelos de funcionamento destas estruturas e envolver os utilizadores finais ao longo do processo, uma vez que o conhecimento relacionado com este fenómeno permanece escasso. Esta investigação incide na terceira fase do projeto de investigação da Incubadora Digital do CEOS.PP, desenvolvido segundo os princípios da metodologia de design science. Em última análise, este trabalho contribui para a área científica assinalada, propondo uma nova framework de criação e gestão de incubadoras digitais de empresas, com aplicabilidade prática imediata. Esta framework foi cocriada e validada com gestores de incubadoras e fundadores de startups de múltiplos centros de incubação de empresas durante sessões de focus group, estruturando-se em 8 dimensões consideradas fundamentais para futuros programas de incubação digital. Além disso, este estudo oferece recomendações baseadas na experiência diária dos participantes para apoiar académicos, investigadores, gestores de organizações e outros profissionais interessados em construir e gerir incubadoras de empresas em ambientes virtuais. Os principais pontos fortes e fracos da framework proposta são também destacados, discutindo-se, por fim, diversas recomendações para superar etapas identificadas previamente como críticas durante o processo da sua implementação.
- Towards an encompassing maturity model for the management of higher education institutionsPublication . Pereira, Rui Humberto; Pereira, Rui Humberto; João Vidal de Carvalho; Vidal de Carvalho, Joao; Álvaro RochaMaturity models (MM) have been adopted in organisations from different sectors of activity, as guides and references for Information Systems (IS) management. In the educational field, these models have also been used to deal with the enormous complexity and demand of IS management. This paper presents a research project that aims to develop a new MM for Higher Education Institutions (HEI) that helps them to address those problems, as a useful tool for the management of their IS (and institutions as well). Thus, the MM in this area are identified, as well as the characteristics and gaps that they present, justifying the need and the opportunity for a new and comprehensive MM. Finally, we discuss the methodology for the development of MM that will be adopted for the design of the new model (called HEIMM) and the underlying reasons for its choice. At the moment, we are developing the HEIMM.
- Architecture of a maturity model for information systems in higher education institutions: multiple case study for dimensions identificationPublication . Rui Humberto Pereira; Pereira, Rui Humberto; joão vidal de carvalho; Vidal de Carvalho, Joao; Álvaro RochaHigher education institutions (HEIs) are complex and dynamic organizations in terms of information management, forcing their information systems to respond to enormous challenges and threats. In order to evaluate the HEIs’ information systems, we propose the development of a maturity model capable of supporting the role of HEI’s managers, as well as accreditation agencies, in the assessment of the maturity of these systems, thus, promoting continuous improvement. In this paper, we present and discuss our proposal for an architecture of the maturity model being developed. This one is based on a two-dimensional architecture composed of vertical and horizontal dimensions. We selected a multi-case study approach, based on five Portuguese HEIs, and reviewed the literature to identify the dimensions. This case study was supported by interviews with experts from the selected HEI. The results of this research work were both encouraging and promising amongst the interviewed experts, revealing a high level of acceptance of the general model architecture, as well as positive expectations about its usefulness in the future. The development of our maturity model is carried out by following a formal methodology specially designed to support the construction of this type of model.
- A systematic literature review on maturity models for information systems in higher education institutionsPublication . João Vidal de Carvalho; Vidal de Carvalho, Joao; Pereira, Rui Humberto; Álvaro RochaMaturity models have been introduced over the last five decades as guides and references for information system (IS) management in organizations from different sectors. In the education sector, maturity models have also been used to evaluate higher education institutions (HEIs) across several dimensions, such as information and communication technology (ICT), management, process management, course curricula, course/HEI accreditation, e-/m-learning, online courses and pedagogical strategies. In fact, HEIs are faced with enormous complexity due to the specificity and quantity of their processes. Based on the guidelines concerning a methodology for a systematic literature review, the maturity models of different subareas of education are identified and categorized in this paper. For each maturity model associated with HEIs’ ISs, the appropriate methodology for development and validation is identified, as well as the scope, stages and their dimensional characteristics. This study highlights the need to develop an IS maturity model that supports HEIs in their core business activities and management.
- DIMENSIONS OF A MATURITY MODEL FOR INFORMATION SYSTEMS IN HIGHER EDUCATION INSTITUTIONSPublication . Rui Humberto Pereira; Pereira, Rui Humberto; João Vidal de Carvalho; Vidal de Carvalho, Joao; Álvaro RochaThe complexity of the information systems (IS) in the higher education institutions (HEI) has been continuously increasing during the last decades. Thus, managers need tools to evaluate the maturity of their IS, in order to continuously improve them. Additionally, the accreditation processes and rankings may also include organisational aspects in their criteria, in which the maturity models may be a useful tool. However, the existing literature is scarce on validated maturity models focused on the comprehensive management of complex HEI information systems. In previous papers, we came to the conclusion of the need and opportunity to propose a new maturity model to evaluate the IS of HEI, as well as the methodology to follow in the development of such model. In the present paper, we discuss our proposal for the architecture of the new model, synthetizing the state of the model that we intend to develop. This proposal is based on a two-dimensional approach, composed by vertical and horizontal dimensions of information. We believe that our approach, can mitigate the implications of the complexly issues of HEI on the maturity model to be developed. This proposal it the result of a multicase study, in which we identified the dimensions to consider in the model. In the further steps of our work, we will validate each of one of these dimensions and define the set of characteristics for each stage of maturity. Keywords: Stages of Growth, Maturity Models, Higher Education Institutions, Education Information Systems, Management.
- Maturity models of education information systems and technologies: a systematic literature reviewPublication . Vidal de Carvalho, Joao; Pereira, Rui Humberto; Rocha, AlvaroMaturity models (MM) have been introduced, over the last five decades, as guides and references for the information system management in organizations from different sectors of activities. In the education sector, MM have also been used to evaluate higher education institutions (HEI) in several dimensions, such as ICT, management, process management, course curricula, course/HEI accreditation, e/m-learning, online courses and pedagogical strategies. The HEI have an enormous complexity due to the specificity and quantity of their processes, demanding capable information systems (IS) and tools to manage these IS. Based on the guidelines of a methodology for a systematic literature review, the MM of different subareas of education are identified and categorized in this paper. For each MM associated with HEI IS, it is identified the methodology of development and validation, as well as the scope, stages and their characteristics by dimensions. This study resulted in the need to develop a MM for IS that supports HEI in their core business activities and management.
- Towards a Unified Virtual Business Incubator Model: A Systematic Literature Review and Bibliometric AnalysisPublication . Vaz, R.; Vidal De Carvalho, Joao; Teixeira, SandrinaVirtual business incubators have been highlighted for their positive impacts in fostering entrepreneurship and innovation in several business areas, contributing to sustainable economic growth and social development. However, despite their crucial roles, previous literature emphasizes that research concerning their business models has been largely ignored, and several important issues are still unaddressed. This article aims to contribute to filling this gap and advancing this field by providing the first bibliometric and systematic literature review, as far as the authors know, concerning virtual business incubator models. The main results reveal the following: that academic production is relatively new, fragmented, and develops under a diversity of research paths; the analyzed models (n = 12) have only some dimensions in common and are proposed based on three different perspectives (business organization and management, information and communication systems, and user experience); there is not a virtual business incubator model more suitable to support digital businesses or startups creation. Based on the results, it is argued that there is a need to further develop a model towards a unified virtual business incubator by actively involving different stakeholders during its design. This research can help managers, academics, and other professionals interested in running virtual business incubator programs.
- eHealth infrastructures and security in portuguese hospitals: benchmarking with european hospitalsPublication . Vidal de Carvalho, Joao; Rocha, Álvaro; Abreu, AntónioThe aim of this study is to describe and compare eHealth Infrastructures and Security in selected European Union (EU) countries. Using data available from the European Hospital Survey (2012/2013), the study reported in this paper analyses the adoption of five eHealth Infrastructures and Security indicators in Portuguese Hospitals, namely: Externally connected; Broadband; Single and unified wireless; Clear and structured rules on access to clinical data; and EAS (Enterprise Archiving Strategy) for disaster recovery in less than 24 hours. The analysis of these eHealth indicators allows us to understand the position of Portugal in relation to the European average. It has been found that the Portuguese Hospitals are well positioned with regard to the adoption of these indicators and in spite of this, remains a permanent concern to raise the eHealth Infrastructures and Security levels through new projects in progress.