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Stress is not only highly destructive, causing various mental health disorders (anxiety, insomnia, depression), cardiovascular diseases, poor immune function, and presenteeism, as it is costly. While concerns about occupational stress have increased, new solutions for its management have emerged. Systems based on the use of facial recognition, posture, eye movements, video monitoring, and behavioral stress detection have shown good results. Their drawback has mainly been the recording of the said video feed and privacy threats proceeding. This Focus Groups aimed to raise the opinions, perceptions, and concerns of end users regarding the system under development. With a new solution in mind, we gathered two groups of knowledge workers, one group of team leaders, and a group of consulting psychologists to gather their perceptions. A Focus Groups was conducted online via Microsoft Teams, as COVID-19 restrictions were applied during that period. Against previous reports, knowledge workers showed that privacy threats were not their major concern. Both groups showed that Mental Health was their main focus as the follow-up structure regarding stress detection was the most prevalent topic being close to information sharing and software adaptation. The results highly contribute to the development of future stress detection applications/software and the importance of a detailed and thorough explanation regarding the software framework.
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Contexto Educativo
Citação
Rodrigues, M., Ferreira, S., Figueiredo, H., Rodrigues, F., Moreira, F., Costa, L., & Rocha, N. (2022). Benefits, concerns, and perceptions of knowledge workers regarding a video Stress Detection software. Abstracts of the 33rd International Congress on Occupational Health 2022 (ICOH 2022) 6–10 February 2022, 13, S308–S309. https://doi.org/10.1016/j.shaw.2021.12.1717
Editora
OSHRI