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Clinical presentation competencies: A systematic literature review

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Clinical communication skills are essential for building trust between healthcare professionals and patients. Clear and empathetic communication fosters shared decision-making, enhances therapeutic adherence, and improves outcomes. This is particularly significant for professionals such as physicians, nurses, and allied health professionals (e.g., physiotherapists), who work closely with individuals requiring personalized feedback and interaction. This systematic review followed PRISMA guidelines to expand the existing knowledge and aimed to answer the question: What is the importance of clinical communication in healthcare interventions? Academic databases (EBSCO, Scopus, Web of Science, and PubMed) were searched for peerreviewed articles published within the last decade, examining the role and components of clinical communication in healthcare interventions. Studies included diagnoses, as mental and neurocognitive conditions, and COVID-related care, while excluding those focused on physical illnesses, pharmacology, or interventions targeting only patients’ empathy/cognition. Forty-two studies were qualitatively analyzed and grouped by communication strategies, settings, populations, and key competencies. The findings underscore empathy as a core competency, consistently linked to enhanced professional effectiveness and stronger therapeutic relationships. Several studies emphasized how patient-centred communication improved satisfaction, adherence to treatment, and collaboration. Additionally, integrating emerging technologies, such as telehealth platforms and digital communication tools, was identified as a growing area of interest, bringing both new opportunities and challenges to clinical practice. Based on the findings, we recommend that communication training be embedded in healthcare curricula through simulations, reflective practice, and interdisciplinary education. Preparing future professionals in this field is crucial to ensuring quality clinical care.

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Dores, A., Freitas, M. J., & Ramião, E. (2025). Clinical presentation competencies: A systematic literature review. Porto Pedagogical Innovation Conference - P.PIC 2025, 72. https://cip.ipp.pt/ppic2025/book-of-abstracts/assets/ppic25-boa.pdf

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