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Counterfeiting and demographics: what factors influence the buying process of Portuguese consumers?

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Purpose | Counterfeiting is a worldwide spread phenomenon with serious economic, social and political impacts on the society. The global illicit trade in goods comes first from China as producing and exporting country (80%) followed by countries such as Turkey, Singapore, United Arab Emirates and Hong Kong. This study intends to examine the demographic profile of consumers and compare this profile by region from consumers who admit to purchase counterfeit products in Portugal. Specifically, it aims to investigate whether demographic profile and region of purchasing are able to impact the decision factors that drive consumers to buy counterfeit products. Methodology/Approach | To attain the research purposes, a quantitative methodology was used. An online survey was conducted during July and August of 2022 to collect primary data on Portuguese consumers. The study included a total of 304 valid responses. Expected Results | The investigation reveals that a high proportion of consumers have been involved in some way in the purchase of counterfeit products, although consumers distinguish between counterfeit products that can be dangerous for its well-being (medicine) and vanity (clothes and shoes, perfume), and relatively risk-free (auto-parts, machinery) products. The study developed shows that the factors that influence the buying process of counterfeiting products in Portugal can be grouped into intangible (status, brand, design, exclusivity, fashion) and rational (price, perceived quality and personal satisfaction) factors. The findings suggest that only in one factor (price) and for age and education, the demographic characteristics seems to be dominant in the moment of buying counterfeit products. Finally, the analysis of the region of acquisition of the counterfeited goods shows no impact in the factors of acquisition of this type of products.

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Counterfeiting Portugal

Citation

Freitas Santos, J., Bernardino, S. Isabel Antunes, Joana Alves (2023). Counterfeiting and demographics: what factors influence the buying process of Portuguese consumers?, 30th APDR Congress, Sustainability Development Challenges of Territories in Context of Uncertainties due to External Shocks and Risks, July 19-21, University of Minho, Braga.

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