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Abstract(s)
A gestão colaborativa (GC) da informação é muito utilizada por organizações de várias
áreas de atuação, como o marketing, indústria, tecnologias da informação e até na saúde.
Este tipo de prática pode ser realmente benéfica para uma empresa ou organização, desde
que convenientemente utilizada. Nesse intuito, em maio de 2009 o Centro de Recursos e
Serviços Comuns da Universidade do Porto (CRSCUP) passou a ter autonomia
administrativa e financeira, tendo como principal vocação fornecer serviços de apoio que
sejam comuns às unidades orgânicas da UP. Este centro passa a ter uma visão de serviços
partilhados (SP) sendo conhecido, atualmente, por Serviços Partilhados da Universidade
do Porto (SPUP).
A concentração natural, ao nível da Gestão da Informação (GI) obriga a um grande
desafio por parte dos SPUP e das escolas, já que, grande parte da informação,
procedimentos e história de cada uma das entidades constitutivas, passam a ser
centralizadas num único serviço, que agilizará de forma a uniformizar todos os processos.
A Faculdade de Desporto da Universidade do Porto (FADEUP) necessita de acesso total
e constante à informação gerada dentro da sua organização, de forma a ter a possibilidade
de otimizar os recursos e melhorar as suas decisões, transformando-a em vantagem
competitiva. Assim, é pretendido, identificar e compreender de forma clara, qual o
modelo de gestão adotado pela UP/FADEUP e todas as práticas de gestão de informação
associadas, de forma a identificar possíveis problemas e a promover a sua otimização e
potenciação, através do uso da tecnologia e métodos de trabalho colaborativo.
The collaborative management of information (GC) is widely used by organizations in various fields of activity, such as marketing, industry, information technologies and even health. This type of practice can be really beneficial to a company or organization as long as it is conveniently used. To this end, in May 2009, the Center for Common Resources and Services of the University of Porto (CRSCUP) was granted administrative and financial autonomy, with the main vocation being to provide support services that are common to UP's organic units. This center now has a shared services vision (SP) being known, currently, by U. Porto Common Resources and Services (SPUP). The natural concentration of Information Management (GI) requires a great SPUPs and schools’ challenge, since a large part of the information, procedures and history of each of the constituent entities are centralized in a single service, which will speed up in order to standardize all processes. The Faculty of Sport of the University of Porto (FADEUP) needs full and constant access to the information generated within its organization, in order to be able to optimize the resources and improve its decisions, turning it into a competitive advantage. Thus, it is intended to clearly identify and understand the management model adopted by UP / FADEUP and all associated information management practices in order to identify possible problems and to promote its optimization and enhancement through the use of technology and collaborative methods of work.
The collaborative management of information (GC) is widely used by organizations in various fields of activity, such as marketing, industry, information technologies and even health. This type of practice can be really beneficial to a company or organization as long as it is conveniently used. To this end, in May 2009, the Center for Common Resources and Services of the University of Porto (CRSCUP) was granted administrative and financial autonomy, with the main vocation being to provide support services that are common to UP's organic units. This center now has a shared services vision (SP) being known, currently, by U. Porto Common Resources and Services (SPUP). The natural concentration of Information Management (GI) requires a great SPUPs and schools’ challenge, since a large part of the information, procedures and history of each of the constituent entities are centralized in a single service, which will speed up in order to standardize all processes. The Faculty of Sport of the University of Porto (FADEUP) needs full and constant access to the information generated within its organization, in order to be able to optimize the resources and improve its decisions, turning it into a competitive advantage. Thus, it is intended to clearly identify and understand the management model adopted by UP / FADEUP and all associated information management practices in order to identify possible problems and to promote its optimization and enhancement through the use of technology and collaborative methods of work.
Description
Keywords
Gestão da informação Gestão colaborativa Serviços partilhados Universidade do Porto Information management University of Porto Collaborative management Common resources and services