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  • Higher education students’ perceptions of emergency remote teaching: degree levels and knowledge domains
    Publication . Lima, Vanda; Silva, Susana; Silva, Cândida; Fernandes, Joana; Peres, Paula
    The COVID-19 pandemic generated a strong impact on Higher Education. In Portugal, the closure of Higher Education Institutions (HEIs), in March 2020, led to a transformation of Traditional Education into Emergency Remote Teaching (ERT). This paper analyzes students’ perceptions concerning such a change in teaching and assessment methodologies and practices, considering the different degrees of education and the different knowledge domains. The research was developed at the Polytechnic Institute of Porto. The data were collected through an online questionnaire, during the period of June and July 2020. The sample obtained was of 1182 students. Results show relevant differences in the students’ satisfaction levels, considering the degree level and the knowledge domain. The most satisfied with the functioning of the classes and the assessment during ERT period were master's degree students and students from the areas of education, accounting and business, and hospitality and tourism, in contrast with the undergraduate students and students from the areas of media arts and design, engineering and technology, and management who showed lower levels of satisfaction. This research highlights the need for the development of policies and practices that promote the creation of smart learning environments for a better articulation between face-to-face and online teaching.
  • Tourism events: bringing innovation to the North of Portugal
    Publication . Silva, Susana; Silva, Cândida; Alves, João
    Tourist destinations are places or regions that offer a set of tourism products, which provide experiences to the consumer according to their itinerary, culture, travel motivation, education, or life experience. Events usually provide the consumer with an opportunity for leisure and social interaction that goes beyond the experience of everyday life and by the desire of people to live an original and exclusive experience. Therefore, an event can be used to promote a destination and to make known the traditions, cultures, and experiences of local communities. In this way, it was carried out a study to understand the importance of events for the promotion of a tourist destination, identifying the themes of the events used to that promotion, and the role of events in the promotion of a touristic destination. This study was conducted in the Municipalities of the North of Portugal, following a qualitative methodology to collect and analyze data. The municipalities participating in this study hold entertainment, cultural, sports, and educational events, and the results showed that those events are a great attraction for visitors creating a good economic impact in the region, contributing to the increase of consumption and bigger dissemination of their products facilitating potential new contacts for business and partnerships.
  • Recursos humanos: um modelo compreensivo do campo
    Publication . Meirinhos, Viviana; Rodrigues, Ana C.; Martins, Ana Luísa; Vieira, Diana; Martins, Dora; Lousã, Eva; Martins, Helena; Araújo, Manuel; Silva, Marlene; Ferreira, Pedro; Soares, Rui; Silva, Susana; Couto, Ana Isabel
  • Great expectations: the graduate view of skills in hospitality
    Publication . Silva, Susana; Silva, Cândida; Soares, Gisela
    Skills are understood as key issues in the labour market and conceptualised as individual attributes needed to perform competent work. The distinction between hard and soft skills is one of the most used theoretical conceptualization – hard skills being understood as technical skills, required of professionals, and soft skills being seen as personal traits which are not specifically related to the function. One hundred years after the publication of Mann’s A Study of Engineering Education (1918), and as employers expect a new level of readiness from new hires, the focus is on bridging the soft skills gap. However, most of the literature delves into mismatched expectations of both industry and educators, and little documentation can be found regarding the skills that future employees believe their employers will require.