ISCAP - Sistemas de Informação - Livro, parte de livro, ou capítulo de livro
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- 21st Century skills: some pedagogical approaches and reflections in a polytechnical superior schoolPublication . Braga, InêsThis analysis of the post Bologna Declaration Portuguese Higher Education System (from 2006) will highlight that despite the mandatory adjustments such has reducing the length of study cycles this system has not yet succeeded in and creating curricula that visibly reflect the development of the skill for academic and professional survival in the 21st century. Exceptions can be found and it is likely that transversal work exists within the courses. It is, however, strongly dependent on the training and awareness of its faculty, whereas the ideal setting would be that the training of such skills was in curricula. Upon conducting the literature review, the theoretical basis for this paper is anchored on Standards and on Information Science organizations’ studies on Information Literacy such as those of the American Library Association (ALA) – e.g. Information Literacy Competency Standards for Higher Education (ALA, 2000), Standards for the 21st Century Learner (ALA, 2007), Learning 4 Life: The National Plan for Implementation of Standards for the 21st Century Learner (2008). Within the context of the information society, of the constantly emerging information and communication technologies, and of the participatory culture we find the research of Henry Jenkins and co-authors - New Media Literacy White Paper. Confronting the challenges of participatory culture: media education for the 21st century (2006) and the more recent Skills for Today Research Series (P21, 2017) noteworthy. The data presented is the result of a research carried out within Porto Polytechnic in a scope comprising courses from diverse scientific areas. The data illustrates the contrast between a) the perception of teachers and students indicating that Information Literacy (IL) skills are fairly well developed within the training process and b) the results of IL tests applied to students being mostly negative. This paper reports some teaching and learning experienced by an Information Science and Communication teacher hoping it may help improving the adoption of pedagogical strategies that can motivate and potentiate a more effective development of IL skills. We believe that, in addition to an institutional involvement by management, faculty, librarians and, first and foremost, students, in this complex collaborative task of formation, these reflexions will contribute to make these individuals in the process of training more autonomous, critical, responsible, active and successful as students, workers and citizens.
- Active learning in higher education: students and multiple skills in the spotlightPublication . Braga, InêsThe active learning which presupposes an active and deep student learning rather than a passive and shallow student stance aligns with the Bologna process assumptions that place higher education students at the center of learning in order to develop skills of different natures. In opposition to the traditional teaching model, the protagonists of this new and necessary learning process are no longer the teachers who debit material that students memorize to reproduce mechanically and without critical judgment at the moment of assessment. Nowadays, students are in the spotlight, they should be the focus of all attention, always bearing in mind that they learn better the more opportunities they are given to be the protagonists of building their knowledge, according to their interests and needs. We intend to review the literature on some motivating and enhancing pedagogical strategies for the development of skills for the 21st century, as they are proven to be useful for the success of individuals not only in the academic context but also in the professional environment. We will highlight role-play, as it’s a strategy that we consider to be less pedagogically explored but very suitable for teaching in which we want students to learn better, with more pleasure, recognizing usefulness in their learning and obtaining better results. We will complete the investigation with the report of a pedagogical experience implemented with Portuguese polytechnic higher education students that fit the theme under study and which we consider beneficial.
- ALE - advanced learning environments: work-based learningPublication . P. Camarinha, Ana; Gonçalves, Maria José Angélico; Abreu, António; Braga, InêsCom o aumento do conhecimento e o progresso tecnológico da sociedade, as Tecnologias da Informação (TI) no desenvolvimento educacional têm sido reconhecidas mundialmente como prioritárias, a fim de apoiar o desenvolvimento acadêmico e científico, alcançar alcance universal e ampliar o conhecimento, bem como facilitar a educação ao longo da vida. Passamos da aprendizagem centrada no professor para a aprendizagem centrada no aluno, fornecendo meios pedagógicos modernos intuitivos e envolventes para que os alunos aprendam sozinhos. Existe, no entanto, uma componente essencial do saber-fazer que muitas vezes só é adquirida no mercado de trabalho, ou quando o ensino envolve actividades práticas do mundo real, o que não é comum nos cursos de primeiro ciclo (Quadro Europeu de Qualificações para a aprendizagem ao longo da vida (QEQ), nível 6). Em Portugal, no nível 4 do QEQ, equivalente ao ensino secundário, existem cursos profissionais especializados destinados a formar pessoas para uma vida profissional ativa muito mais cedo, sem a exigência curricular e científica que é normal no ensino superior. Em 2006, no âmbito do processo de Bolonha, foram implementados os Cursos Técnicos Superiores Profissionais correspondentes ao nível 5 do QEF. Estes cursos têm a propriedade de exigir um estágio obrigatório de 6 meses pela instituição de ensino superior que se realiza em empresas e organizações que exercem atividades profissionais na área para a qual o curso se prepara e que têm as qualificações do formando. Em cada um desses níveis de ensino os objetivos e metodologias de aprendizagem são diferentes e, portanto, os resultados também são diferentes. Hoje em dia, estamos tentando entender como o treinamento em ambientes do mundo real é importante para melhorar o aprendizado. O objetivo do nosso projeto é avaliar o impacto da mudança, enfatizando a inter-relação de organização, currículo, infraestrutura, pedagogia e práticas na construção do ambiente de ensino e aprendizagem (ELT). Este estudo basear-se-á na análise dos currículos, metodologias, durabilidade e competências adquiridas em cada um dos diferentes níveis, a fim de avaliar a pertinência da combinação de estratégias existentes nos diferentes percursos, podendo passar pela necessidade de reformular a realidade atual, quer introduzindo mudanças, quer aumentando os métodos pedagógicos ou os conhecimentos, com vistas a uma formação mais completa e próxima do mercado de trabalho sem descurar toda a formação essencial ao indivíduo e ao seu desempenho profissional.
- Arquitecturas dos sistemas de informaçãoPublication . Rodrigues, Luis SilvaArquitecturas dos sistemas de informação
- Big Data: as novas fontes de informação e conhecimentoPublication . Carvalho, Milena; Martins, SusanaAtas do XII Encontro de CTDI: A teoria do Big Bang; Práticas de Normalização em Saúde, Opportunities and challenges of knowledge management on electronic Plataform for Adult Learning in Europe; Implementação de um novo modelo de gestão documental numa instituição de ensino superior; a gestão colaborativa da informação numa estrutura de serviços partilhados
- Communication skills in higher education vs the labor market: different perceptions and valuationsPublication . Braga, Inês; Abreu, AntónioCommunication skills are considered increasingly important by higher education institutions, but also by employers as they influence better professional perfor-mance. The literature review recommends a necessary and desirable alignment of the communicational aspect of academic curricula with work needs, so that graduates have professional success. The objective of this research is to know how communicational skills are seen and valued in higher education, specifically in a Portuguese Polytechnic Accounting and Business School. For this purpose, undergraduate and Masters students who integrate courses or approaches related to communicational skills are surveyed. Coordinators of some of these courses (who are also professors) are consulted too. The methodology adopted is the case study and the data collection techniques are questionnaires applied to a sample of students and interviews carried out with the Coordinators of some of afore-mentioned courses. According to a self-assessment carried out by students, it was concluded that their average communication performance is very good, which is not in line with the literature review. As for the existence of training, within the scope of communication skills, course coordinators and most students consider that these should be taught in higher education. In the opinion of the course di-rectors, there is an alignment between the skills taught in the courses and those that are required in the job market, an opinion that a not very expressive majority of students also share, although an overwhelming majority of students consider that this should be done. Course coordinators and students suggest motivating, practical and work-related pedagogical approaches for greater development of the skills in analysis.
- Competitiveness of the Medical Tourism Supply in PortugalPublication . Santos, Eleonora; Moreira, Jacinta; Castanho, Rui Alexandre; Carvalho, Milena; Martins, SusanaSince 2008, Government and private hospitals, recognizing the growth potential of specialization in certain medical procedures, started to promote Portugal as a medical tourism destination. As a result, the country is internationally recognized in areas such as oncology, neuroscience, immunology, nanomedicine, and regenerative medicine, and as having an internationally accredited modern healthcare network based on innovation in therapeutic processes and products, qualified professionals, and state-of-the-art equipment. However, previous literature suggests that the lack of cooperation between the stakeholders are major obstacles to international performance. Moreover, the pandemic has caused restrictions to international travels, contributing to the decrease of demand for Medical Tourism, Thus, this paper analyses the evolution of the competitiveness of the medical tourism supply during the pandemic. Using an unbalanced panel of 157 private hospitals, collected from SABI for 2011-2020, we calculated 4 performance indicators: Market Share, Return on Investment, Productivity and Talent Retention. Results point to the possession of key factors to ensure the success and development of a consolidated supply of Medical Tourism. The paper makes recommendations on the strategies to increase competitiveness of medical tourism supply.
- Creation of a Mobile App Prototype for Internationalization of Rūta’s ProductsPublication . Pacheco, Inês; Pocevičienė, Rasa; Carvalho, Milena; Martins, Susana; Castro, Maria JoãoThis project was developed as part of an international cooperation program between Šiauliai State University of Applied Sciences (Lithuania) and the Higher Institute of Accounting and Administration (Portugal), which results in a double degree agreement for the bachelor’s degree students in Information Management (Lithuania) and bachelor degree students in Science and Technologies of Documentation and Information (Portugal). Nowadays almost everyone has access to the internet and a mobile phone, so companies are adopting different ways to attract customers. Not only the use of applications and social media have grown but also sales applications. Due to the pandemic many companies started using other ways to communicate with their customers and in the case of the Rūta’s Chocolate Museum, with its visitors. The close relationship between the Information Society, Information Science and Heritage, regardless of its´ nature, is explored and explained and as a continuation it is assumed that information professionals currently have diversified skills that allow them to work in contexts different from the so-called traditional ones, such as libraries and archives. The methodology was based on scientific literature review and on the identification and analysis of different variables that would influence its development, namely: a) identify and analyze what already exists about the museum on the web (website, social networks); b) know the visitors information needs; c) know the museum strategy for marketing; d) create an app prototype; e) create content for the app.comparison between app creation platforms was developed but the main criteria at this point was free of charge use as well as hierarchical content display. The content creation had in mind the goal of the company, mainly to promote the museum's activities and Rüta products by reaching potential customers all over the world, so the use of English was very important, but also what interests the users of the Rüta social networks showed. The app prototype is presented, and as mentioned before, the use of mobile applications as grown through the last years due to the growth of mobile phones users and companies making a huge investment in said mobile apps as it helps with the diffusion of their services making them more easily accessed by the costumers. This impacts not only financially but also in the way information society evolves as more and more information is created by minute. The change in information society is noticeable not only in the way it alters the information cycle (production, selection, use and storage) but also the professionals and the skills required so the information is useful and attends to what is needed. The educational implications of the project relate to the performance of the information professional in non-traditional areas, but in areas where the valorization of the informational heritage of companies, can give way to initiatives that will have positive impacts in activity and business. This requires graduates to use, in an integrated way, the specialized skills seized over the three years of the study cycle, but also put other transversal skills in practice, such as reasoning and problem solving. Within the scope of the project, it is considered that self-regulation and the search for solutions to problems presuppose environmental manipulations that ultimately originate behaviors that tend to increase the probability of achieving the educational goal.
- Critical thinking and problem-solving: from higher education to professional contextsPublication . Braga, InêsThe critical thinking is a mental process that requires analysis and evaluation of information. It’s a very important skill, mentioned in several international Standards of Information Literacy and in important documents on Education, published by organizations of reference like UNESCO or Associations very recognized of the areas of Libraries, Technologies and Education. It’s a key competency of the 21st century, included in the well-known 4 Cs: Communication, Collaboration, Creativity and Critical Thinking and it’s interrelated with other competencies. In fact, critical thinking is often associated with problem-solving and decision making, and it’s considered to be fundamental to the academic, professional and social success of individuals, living in the information society. According to the complexity of a global world in which new information and communication technologies abound, it’s essential to train citizens to adopt reflective and critical attitudes about the many information products whose quality is often doubtful or inadequate for the informational needs of the individual. Given the information overload, especially on digital platforms, it’s crucial that information users be taught to search for information, select, use and communicate credible information in an ethical manner. So, because such skills are not innate, they need to be taught, whether in formal or informal contexts of learning. The researcher, also a teacher of higher education, motivated by the results of earlier research carried out in Portuguese polytechnical higher education on the development of information literacy skills, intends to deepen issues related to the critical thinking, crucial for the global formation of the human being and for the success of organizations. The purpose of this research is to reflect on how the teaching system - especially higher education - values and teaches to develop this essential competence for the integration and success of those who are in an academic process training and who will later have to demonstrate it in the professional reality, since that skill is one of the most required by the labour market. The methodology adopted is based on a theoretical approach to the theme - through the literature review - and the sharing of experience in the way the teacher has adopted some pedagogical strategies that she considers appropriate to the development of this skill. The results of the research are the theoretical and practical analysis of good pedagogical practices. Also, the elaboration of a set of questions to reflect on the relevance and added value that the critical thinking can bring in the decision-making process - whether in the academic world or in the professional world, can inspire new approaches and improvements. It is concluded that the pedagogical approach on the subject under study is complex and that the most successful cases will result from collaborative work by the various educational agents involved. It highlights the importance of the Ministries of Education and their teaching policies, the directions of schools, teachers, students and employers. There should be a general awareness of the importance of developing this skill in the educational community, greater visibility of its presence in curricula, effective and systematic teaching along the academic path (betting on early education) and institutional support and commitment indispensable for its consolidation.
- CTDI Licenciatura de Ciências e Tecnologias da Documentação e Informação: 20 anos de memóriasPublication . Carvalho, Milena; Martins, Susana; Braga, InêsNo ano de 2021, a Licenciatura de Ciências e Tecnologias da Documentação e Informação (LCTDI) completa 20 anos. Certos de que não há melhor do que um livro para preservar a memória coletiva, o Politécnico do Porto, através da sua Editora Politema, promoveu a produção de «A Licenciatura Ciências e Tecnologias da Documentação e Informação: 20 anos de memórias» para assinalar o acontecimento. Pudemos contar com a participação de antigos e de atuais colaboradores da Licenciatura através do relato de um testemunho dos respetivos percursos académicos e profissionais. Assim, foram recebidas setenta e nove contribuições de autores, oriundos de distintos universos, com histórias de vivências que abarcam um período temporal que vai desde 2001 à atualidade. [...]