| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| DM_NunoCoelho_MGP_2022 | 3.75 MB | Adobe PDF |
Advisor(s)
Abstract(s)
A gestão de projetos está presente nos Laboratórios de Análises Clínicas com
preponderância da figura do gestor de projeto no desempenho do seu papel para o sucesso
dos seus projetos.
Neste momento de pós crise pandémica, o desafio ao papel do gestor de projeto
centra-se na gestão do projeto enquanto método de controlo de tarefas complexas que,
tendo em conta os constrangimentos, devem ser terminadas com a aplicação de
conhecimentos, ferramentas e técnicas às atividades necessárias para desenvolver um
projeto e alcançar os seus requisitos.
O estudo tem como objetivo responder à questão de investigação: Quais são as
práticas e os fatores de sucesso em projetos de implementação e desenvolvimento de
Laboratórios de Análises Clínicas, que efetuam análises clínicas de recolha de material
biológico, fora do contexto público e hospitalar, em Portugal? O objetivo geral da
investigação é efetuar um reconhecimento e diagnóstico, em Laboratórios de Análises
Clínicas portugueses, das práticas e dos fatores de sucesso em projetos de implementação
e desenvolvimento, avaliando a sua importância por meio da ação e do papel do gestor de
projeto.
A investigação é de natureza descritiva e exploratória assente numa revisão de
literatura aprofundada sobre o tema, seguida de uma parte empírica, com estudo de vários
casos em laboratórios portugueses.
Os resultados desta investigação permitem destacar como principais fatores de
sucesso em Laboratórios de Análise Clínicas a comunicação, liderança, trabalho em equipa,
conhecimentos, planeamento, gestão e organização. Adicionalmente, foi evidenciado o
papel do gestor de projetos, com destaque para as suas principais competências, tais como,
aptidões estratégicas, comunicação, criatividade, liderança, organização, planeamento,
gestão de equipas e conflitos, resolução de problemas e competências técnicas.
The project management is ubiquitous in clinical laboratories, with the project leader typically having the upper hand when it comes to fulfilling his role in the success of their projects. In this post-pandemic moment of crisis, the project manager's role challenge is focusing on project management as a method of accomplishing complex tasks, taking into account the constraints in applying knowledge, tools and techniques needed to develop a project and meet its requirements in order to carry out the necessary activities. The aim of the study is to answer the research question: What are the practises and success factors in projects for the implementation and development of clinical laboratories who perform collected biological material clinical study outside the public domains and hospital context in Portugal? The general objective of the study is to identify and diagnose, in Portuguese clinical laboratories, practises and success factors in the implementation and development projects, assessing their importance through the action and the role of the project manager. The research is a descriptive and exploratory study based on an in-depth literature review of this matter, followed by an empirical part in which several cases in portuguese clinical laboratories are studied. The results of this research allow us to highlight communication, leadership, teamwork, knowledge, planning, management and organization as the most important success factors for success in clinical laboratories. In addition, the role of the project manager was highlighted, with emphasis on their main skills, such as, strategic skills, communication, leadership, organization, planning, team and conflict management, problem solving and technical skills.
The project management is ubiquitous in clinical laboratories, with the project leader typically having the upper hand when it comes to fulfilling his role in the success of their projects. In this post-pandemic moment of crisis, the project manager's role challenge is focusing on project management as a method of accomplishing complex tasks, taking into account the constraints in applying knowledge, tools and techniques needed to develop a project and meet its requirements in order to carry out the necessary activities. The aim of the study is to answer the research question: What are the practises and success factors in projects for the implementation and development of clinical laboratories who perform collected biological material clinical study outside the public domains and hospital context in Portugal? The general objective of the study is to identify and diagnose, in Portuguese clinical laboratories, practises and success factors in the implementation and development projects, assessing their importance through the action and the role of the project manager. The research is a descriptive and exploratory study based on an in-depth literature review of this matter, followed by an empirical part in which several cases in portuguese clinical laboratories are studied. The results of this research allow us to highlight communication, leadership, teamwork, knowledge, planning, management and organization as the most important success factors for success in clinical laboratories. In addition, the role of the project manager was highlighted, with emphasis on their main skills, such as, strategic skills, communication, leadership, organization, planning, team and conflict management, problem solving and technical skills.
Description
Keywords
Gestor de Projeto Gestão de Projeto na Saúde Fatores de Sucesso Laboratório de Análises Clínicas Competências Sucesso do Projeto