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Integrating professional knowledge in OTC recommendation systems

dc.contributor.authorTorres, Beatriz
dc.contributor.authorOliveira, Alexandra
dc.contributor.authorAlves, Sandra
dc.contributor.authorFaria, Brígida Mónica
dc.contributor.authorAlves, Sandra Maria
dc.contributor.authorFaria, Brigida Monica
dc.date.accessioned2026-09-16T08:54:47Z
dc.date.available2026-09-16T08:54:47Z
dc.date.issued2025-10
dc.description.abstractCommunity Pharmacy is crucial in promoting public health by improving patients’ quality of life and minimizing medication-related risks [1]. While pharmacy professionals are responsible for dispensing both prescription and overthe-counter (OTC) products, current software systems lack comprehensive, up-to-date information about OTC options [2]. Although professionals are trained and knowledgeable in advising OTC products, enhancing these systems with reliable and safe algorithm would support them with evidence-based recommendations. To address this challenge, the development of a structured framework is proposed to guide the design and implementation of an Artificial Intelligence Health Product Recommendation System that incorporates product characteristics and professional knowledge. For this purpose, it was identified and categorized relevant product attributes (e.g., contraindications, adverse effects) and simultaneously, professionals were consulted to assess the relative importance (least (1) to most important (10)) of each attribute when counselling patients, considering their personal and professional characteristics. Descriptive and inferential statistical analyses were conducted using SPSS to explore the possible relationship between their evaluation about the attributes and their sociodemographic characteristics [3]. The attributes with the highest median importance were “Contraindications” and “Symptoms and Duration” (median = 9), while “Adverse Effects,” “Pharmaceutical Form,” and “Price” had the lowest median scores (median = 2). Sociodemographic factors did not significantly influence the importance assigned to each attribute. This expert input will allow the development of a weighted distance function to measure similarity between products and the development of clustering techniques to group similar products, resulting in a pharmacistcentred system.eng
dc.identifier.citationTorres, B., Oliveira, A., Alves, S., & Faria, B. M. (2025). Integrating Professional Knowledge in OTC Recommendation Systems. 13th APLF Annual Conference, TherapeuTic advances in drug safety 16(S1), 21. https://journals.sagepub.com/doi/epub/10.1177/20420986251379201
dc.identifier.eissn2042-0994
dc.identifier.issn2042-0986
dc.identifier.urihttp://hdl.handle.net/10400.22/32704
dc.language.isoeng
dc.peerreviewedyes
dc.publisherSAGE Publications
dc.relation.hasversionhttps://journals.sagepub.com/doi/epub/10.1177/20420986251379201
dc.rights.uriN/A
dc.subjectHealth product recommendation system
dc.subjectCommunity pharmacy
dc.subjectNon-prescription products
dc.titleIntegrating professional knowledge in OTC recommendation systemseng
dc.typeconference paper not in proceedings
dspace.entity.typePublication
oaire.citation.conferenceDate2025
oaire.citation.conferencePlaceAveiro
oaire.citation.issueS1
oaire.citation.startPage21
oaire.citation.title13th APLF Annual Conference - TherapeuTic advances in drug safety
oaire.citation.volume16
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameAlves
person.familyNameFaria
person.givenNameSandra Maria
person.givenNameBrigida Monica
person.identifier2571691
person.identifierR-000-T1F
person.identifier.ciencia-idCF1F-D1D5-6BC1
person.identifier.ciencia-id0D1F-FB5E-55E4
person.identifier.orcid0000-0002-2318-7491
person.identifier.orcid0000-0003-2102-3407
person.identifier.ridC-6649-2012
person.identifier.scopus-author-id6506476517
relation.isAuthorOfPublicationf91e1151-4aad-4af3-9fef-970548be5f0c
relation.isAuthorOfPublication85832a40-7ef9-431a-be0c-78b45ebbae86
relation.isAuthorOfPublication.latestForDiscoveryf91e1151-4aad-4af3-9fef-970548be5f0c

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