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Abstract(s)
With Industry 4.0 and digital transformation, organisations have undergone enormous
changes in business models, engineering, manufacturing, processes, and technologies.
Hence, the need to investigate the status of its current knowledge and maturity. This
research, supported by a survey for data collection (fifty valid responses), aims to analyse
the knowledge and maturity (on a five-scale level) of Industry 4.0 in Portugal from the
perspective of industrial companies. The conclusions highlight that the Portuguese
organisations will have to adapt to the impact of Industry 4.0 on how their business is
being developed and encompass the digitisation with new technologies. Unfortunately,
adopting the concepts and methodologies inherent to Industry 4.0 is still incipient in
Portugal, suggesting a possible lack of knowledge and poor leadership. Companies need to
strategically change towards business models that are more flexible to the potential of
technology and have a closer relationship with customers, ensuring increased operational
autonomy and repositioning products and services. Having a team dedicated to digitisation
increases the Industry 4.0 maturity level. Companies with a maturity Medium/High level of
Products and Innovations have a higher level of perception based on their capacity for
innovation, supported by new digital models and tools. Concerning Human Resources, the
digitisation of knowledge management means and the promotion of new ideas for digital
transformation increases its I4.0 maturity level. This study contributes to the start of the art
of Industry 4.0 in Portuguese companies, mapping its present status, and providing insights
for its future enhanced adoption.
Description
Keywords
Industry 4.0 Digitization Portuguese industry Maturity level
Citation
Publisher
Sciendo