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LGBT tourism: the competitiveness of the tourism destinations based on digital technology

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dc.contributor.authorLiberato, Pedro
dc.contributor.authorLiberato, Dália
dc.contributor.authorAbreu, António
dc.contributor.authorAlén, Elisa
dc.contributor.authorRocha, Álvaro
dc.date.accessioned2018-08-30T15:16:24Z
dc.date.available2018-08-30T15:16:24Z
dc.date.issued2018
dc.description.abstractIn this article, we present the literature review on the influence of LGBT consumers on tourism. Several authors demonstrate the clear relationship between countries progressive policies towards LGBT people and the economic benefits for their tourism sector, and the increasing social benefits as a result from the associated brand image of tolerance, inclusiveness and diversity. LGBTs are a community with a strong sense of identity, constantly sharing experiences and information and in constant virtual interaction, use all the available means of communication, especially the communication channels and online platforms, developed specifically for this community, such as online associations and forums, specialized websites and apps, and several social networks. Those responsible for marketing, tourism products and services, have been increasingly committed to reaching this target through the several online communication channels. Nonetheless, international publications point to the need for even more products and websites designed and directed to this type of customers. Information and communication technologies modifies the interaction with the individual or institutional clients and enables the adoption of innovative business models and electronic sales channels of tourism products. The role of the ICT in tourism has become an essential tool in today’s world of quick information, especially regarding LGBT tourist’s options.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.isbn978-3-319-77702-3
dc.identifier.isbn978-3-319-77703-0
dc.identifier.urihttp://hdl.handle.net/10400.22/11850
dc.language.isoengpt_PT
dc.publisherSpringer, Champt_PT
dc.relation.publisherversionhttps://link.springer.com/chapter/10.1007%2F978-3-319-77703-0_27pt_PT
dc.subjectInformation and communication technologiespt_PT
dc.subjectInternetpt_PT
dc.subjectTourismpt_PT
dc.subjectE-tourismpt_PT
dc.subjectLGBTpt_PT
dc.titleLGBT tourism: the competitiveness of the tourism destinations based on digital technologypt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferencePlaceNaples, Italypt_PT
oaire.citation.endPage276pt_PT
oaire.citation.startPage264pt_PT
oaire.citation.titleWorldCIST'18 2018: Trends and Advances in Information Systems and Technologiespt_PT
person.familyNameLiberato
person.familyNameLiberato
person.givenNamePedro
person.givenNameDália
person.identifier.ciencia-id0E18-9B6A-FE45
person.identifier.ciencia-idF610-22F9-C504
person.identifier.orcid0000-0003-2908-1599
person.identifier.orcid0000-0003-0513-6444
person.identifier.scopus-author-id57200381200
person.identifier.scopus-author-id57200377509
rcaap.rightsclosedAccesspt_PT
rcaap.typeconferenceObjectpt_PT
relation.isAuthorOfPublication5cb18f24-fc60-43a7-9b13-a54edc06d66e
relation.isAuthorOfPublication8af17803-7f2e-4819-bfd8-8ce657eff119
relation.isAuthorOfPublication.latestForDiscovery5cb18f24-fc60-43a7-9b13-a54edc06d66e

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