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Advisor(s)
Abstract(s)
Performance evaluation increasingly assumes a more important role in any organizational environment. In the transport area, the drivers are the company’s image and for this reason it is important to develop and
increase their performance and commitment to the company goals. This evaluation can be used to motivate driver to improve their performance and to discover training needs.
This work aims to create a performance appraisal evaluation model of the drivers based on the multi-criteria decision aid methodology. The MMASSI (Multicriteria Methodology to Support Selection of
Information Systems) methodology was adapted by using a template supporting the evaluation according to the freight transportation company in study. The evaluation process involved all drivers (collaborators
being evaluated), their supervisors and the company management.
The final output is a ranking of the drivers, based on their performance, for each one of the scenarios
used.
Description
Keywords
Multi-criteria decision analysis Performance appraisal Road freight transport MMASSI