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Road drivers performance appraisal using a MCDA method: a case study in the road transport company

dc.contributor.authorMorte, Raquel
dc.contributor.authorPereira, Maria Teresa Ribeiro
dc.contributor.authorFontes, Dalila B. M. M.
dc.date.accessioned2015-01-29T17:03:03Z
dc.date.available2015-01-29T17:03:03Z
dc.date.issued2014
dc.description.abstractPerformance evaluation increasingly assumes a more important role in any organizational environment. In the transport area, the drivers are the company’s image and for this reason it is important to develop and increase their performance and commitment to the company goals. This evaluation can be used to motivate driver to improve their performance and to discover training needs. This work aims to create a performance appraisal evaluation model of the drivers based on the multi-criteria decision aid methodology. The MMASSI (Multicriteria Methodology to Support Selection of Information Systems) methodology was adapted by using a template supporting the evaluation according to the freight transportation company in study. The evaluation process involved all drivers (collaborators being evaluated), their supervisors and the company management. The final output is a ranking of the drivers, based on their performance, for each one of the scenarios used.por
dc.description.sponsorshipThis research has been partially supported by the North Portugal Regional Operational Programme (ON.2 O Novo Norte), under the National Strategic Reference Framework (NSRF), through the European Regional Development Fund (ERDF). The authors are thankful to the company involved for providing the research scenario and the necessary conditions to carry out this case study.
dc.identifier.urihttp://hdl.handle.net/10400.22/5528
dc.language.isoengpor
dc.peerreviewedyespor
dc.subjectMulti-criteria decision analysispor
dc.subjectPerformance appraisalpor
dc.subjectRoad freight transportpor
dc.subjectMMASSIpor
dc.titleRoad drivers performance appraisal using a MCDA method: a case study in the road transport companypor
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferencePlaceVila do Conde, Portugalpor
oaire.citation.titleV Conference on IIRH - Contemporary Isues in HRM, 2014por
person.familyNameRibeiro Pereira
person.givenNameMaria Teresa
person.identifierU-2265-2018
person.identifier.ciencia-id7A16-77DE-410A
person.identifier.orcid0000-0003-4556-9578
person.identifier.scopus-author-id56624034400
rcaap.rightsopenAccesspor
rcaap.typeconferenceObjectpor
relation.isAuthorOfPublication3f7f1146-378f-4f1d-80ba-d499f3bd114b
relation.isAuthorOfPublication.latestForDiscovery3f7f1146-378f-4f1d-80ba-d499f3bd114b

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