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Abstract(s)
Este projeto pretende enquadrar, quer os conhecimentos teóricos, quer os conhecimentos práticos
adquiridos ao longo do mestrado, aplicando-os no desenvolvimento de um manual de
procedimentos administrativos para o serviço de pós-graduação de uma unidade orgânica da
Universidade do Porto. Com o objetivo de assegurar os procedimentos necessários à realização de
provas académicas conducentes à atribuição dos graus de doutor, bem como, às provas
conducentes à atribuição do título académico de agregado. Simultaneamente, que possa funcionar
como um guião orientador para o trabalho efetuado (definição das tarefas de competência dos
colaboradores que atuam na divisão).
Os manuais de procedimentos administrativos são documentos que descrevem de forma clara e
detalhada os passos e processos necessários para a execução das tarefas adstritas às provas
académicas, sendo fundamental a definição das competências e os papéis de todos os
intervenientes nestes atos administrativos. A disponibilização de procedimentos padronizados
permite estabelecer a ordem, as linhas orientadoras, as referências legais, atuando com eficiência
e conformidade nas atividades, traduzindo-se numa ferramenta essencial.
Com este trabalho pretende-se obter uma visão técnica da legislação, da complexidade e da
realidade dos procedimentos administrativos sobre as atividades em estudo. Com a elaboração do
manual pretende-se sistematizar e normalizar conceitos, procedimentos, instruções de trabalho e
fornecer orientações, permitindo a adoção de boas práticas de gestão, que poderão ser transversais
a todo a universo das diferentes unidades orgânicas integrantes na Universidade do Porto, de
eficácia e da sua melhoria contínua.
This project aims to frame both the theoretical and practical knowledge acquired during the master's degree, applying them in the development of a manual of administrative procedures for the postgraduate service of an organic unit of the University of Porto. In order to ensure the necessary procedures for the realization of academic examinations leading to the award of master and doctoral degrees, as well as the examinations leading to the award of the academic title of aggregate. Simultaneously, that it may function as a guiding script for the work carried out (definition of the tasks of competence of the collaborators working in the division). The manuals of administrative procedures are documents that describe in a clear and detailed way the steps and processes necessary for the execution of the tasks related to the academic tests, being fundamental the definition of competencies and the roles of all the intervenient parts in these administrative acts. The availability of standardized procedures allows establishing the order, the guidelines, the legal references, acting with efficiency and conformity in the activities, translating into an essential tool. With this work it is intended to obtain a technical overview of the legislation, the complexity and the reality of the administrative procedures on the activities under study. With the elaboration of the manual is intended to systematize and standardize concepts, procedures, work instructions and provide guidelines, allowing the adoption of good management practices, which may be transversal to the entire universe of the different organic units integrating the University of Porto, of effectiveness and its continuous improvement.
This project aims to frame both the theoretical and practical knowledge acquired during the master's degree, applying them in the development of a manual of administrative procedures for the postgraduate service of an organic unit of the University of Porto. In order to ensure the necessary procedures for the realization of academic examinations leading to the award of master and doctoral degrees, as well as the examinations leading to the award of the academic title of aggregate. Simultaneously, that it may function as a guiding script for the work carried out (definition of the tasks of competence of the collaborators working in the division). The manuals of administrative procedures are documents that describe in a clear and detailed way the steps and processes necessary for the execution of the tasks related to the academic tests, being fundamental the definition of competencies and the roles of all the intervenient parts in these administrative acts. The availability of standardized procedures allows establishing the order, the guidelines, the legal references, acting with efficiency and conformity in the activities, translating into an essential tool. With this work it is intended to obtain a technical overview of the legislation, the complexity and the reality of the administrative procedures on the activities under study. With the elaboration of the manual is intended to systematize and standardize concepts, procedures, work instructions and provide guidelines, allowing the adoption of good management practices, which may be transversal to the entire universe of the different organic units integrating the University of Porto, of effectiveness and its continuous improvement.
Description
Keywords
Gestão pública Gestão universitária Serviços académicos Pós-graduação Provas académicas Manual de procedimentos Public management Procedures manual University management Academic exams Academic services Post-graduation