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- Mapping the Sustainable Development Goals RelationshipsPublication . Fonseca, Luís; Domingues, José; Dima, Alina MihaelaSustainable development addresses humanity’s aspiration for a better life while observing the limitations imposed by nature. In 2015, the United Nations General Assembly approved the 17 Sustainable Development Goals (SDGs) with the aim to foster the organizational operationalization and integration of sustainability and, therefore, to address the current and forthcoming stakeholder needs and ensure a better and sustainable future for all, balancing the economic, social, and environmental development. However, it is not entirely clear which are the mutual relationships among the 17 SDGs and this study aims to tackle this research gap. The results of the correlation confirm that Poverty elimination (SDG1) and Good health and well-being (SDG3) have synergetic relationships with most of the other goals. SDG7 (Affordable and clean energy) has significant relationships with other SDGs (e.g., SDG1 (No poverty), SDG2 (Zero hunger), SDG3 (Good health and well-being), SDG8 (Decent work and economic growth), SDG13 (Climate action)). However, there is a moderate negative correlation with SDG12 (Responsible consumption and production), which emphasizes the need to improve energy efficiency, increase the share of clean and renewable energies and improve sustainable consumption patterns worldwide. There is also confirmation that SDG12 (Responsible consumption and production) is the goal strongly associated with trade-offs. To sum up, this research suggests that change towards achieving the Sustainable Development Goals offers many opportunities for reinforcing rather than inhibiting itself. However, some SDGs show no significant correlation with other SDGs (e.g., SDG13 (Climate action) and SDG17 (Partnerships for the goals), which highlights the need for future research.
- Assessment of Circular Economy within Portuguese OrganizationsPublication . Fonseca, Luís; Domingues, José; Pereira, Maria Teresa; Martins, Florinda; Zimon, DominikThe move towards a new Circular Economy (CE) economic model has been advocated and supported in Portugal, however, there is limited research on this topic. To address this gap, a quantitative research based on an online survey was carried out among 99 Portuguese organizations, encompassing a wide range of sectors and sizes. The results show that CE is regarded as a strategic and relevant issue for profitability and value creation. Furthermore, the perception that it requires the adoption of new business models in addition to the classical “reduce, reuse and recycle” approach is growing. Moreover, based on the hypotheses raised, results suggest that the level of CE adoption is positively impacted by the status of the EMS (Environmental Management System) certification and the willingness to improve the environmental performance and achieve a sustainable business model. However, CE activities are still relatively modest and a friendlier context (fiscal, legal, organizational, etc.) and the stronger support from supply chain agents and consumers are required. Future research should focus on how to design and shape the transition from a linear to a CE economy and to ascertain if the positive attitude towards CE is materialized in changing the way business is done.
- Exploring the user-generated content data to improve quality managementPublication . Maia, Sara; Domingues, José Pedro Teixeira; Varela, Maria Leonilde R. Rocha; Fonseca, Luís MiguelThe focus of this research is to investigate if user-generated content (UGC) generated in the Booking platformcan support qualitymanagement improvement within the hospitality industry by increasing customer satisfaction and eliminating defects more efficiently. Hence, it contributes to understanding how data-driven companies can rely on customer data to focus on innovation and performance improvement to meet customer requirements, eliminate defects and increase customer satisfaction.