ESEIG - INF - Comunicações em eventos científicos
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- Knowledge metamodel for crowdsourcing innovation intermediariesPublication . Silva, Cândida; Ramos, IsabelOpen innovation is a hot topic in innovation management characterized by a new form of interacting and collaborating with the external environment of a company to innovate more successfully and with less costs. Chesbrough (2006) advocates that firms can and should use external ideas as well as those from their own R&D departments, and both internal and external paths to the market in order to advance their technology. Crowdsourcing innovation presents as a derivation of this new paradigm taking advantage of the Web 2.0 tools to generate new ideas through the heterogeneous knowledge available in the global network of individuals with easy access to information and technology. So, crowdsourcing innovation brokers facilitate the access to a vast open and global knowledge community, and provide support in integrating contributions, as well as managing and motivating the crowd participants. This paper presents a literature review of open innovation models and innovation intermediaries functions' and proposes a knowledge's metamodel for crowdsourcing innovation intermediaries.
- Crowdsourcing: innovation for information systems intermediariesPublication . Silva, Cândida; Ramos, IsabelOpen innovation is a hot topic in innovation management. Its basic premise is open up the innovation process. The innovation process, in general sense, may be seen as the process of designing, developing and commercializing a novel product or service to improve the value added of a company. The development of Web 2.0 tools facilitates this kind of contributions, opening space to the emergence of crowdsourcing innovation initiatives. Crowdsourcing is a form of outsourcing not directed to other companies but to the crowd by means of an open call mostly through an Internet platform. Innovation intermediaries, in general sense, are organizations that work to enable innovation, that just act as brokers or agents between two or more parties. Usually, they are also engaged in other activities like inter-organizational networking and technology development and related activities. A crowdsourcing innovation intermediary is an organization that mediates the communication and relationship between the seekers – companies that aspire to solve some problem or to take advantage of any business opportunity – with a crowd that is prone to give ideas based on their knowledge, experience and wisdom. This paper identifies and analyses the functions to be performed by an intermediary of crowdsourcing innovation through grounded theory analyses from literature. The resulting model is presented and explained. The resulting model summarizes eight main functions that can be performed by a crowdsourcing process, namely, diagnoses, mediation, linking knowledge, community, evaluation, project management, intellectual property governance and marketing and support. These functions are associated with a learning cycle process which covers all the crowdsourcing activities that can be realized by the broker.
- Open innovation in big companies: an empirical studyPublication . Silva, Cândida; Ramos, IsabelInnovation is recognized by academics and professionals as essential to enhance the competitiveness of organizations and foster their growth. Traditionally, innovation is seen as going mostly just within the company. However, the increasing availability and mobility of knowledge labour, the development of Internet and venture capital markets, as well as the easier to widen the scope to possible external knowledge providers, have weakened the effectiveness of traditional innovation systems (Chesbrough, 2003). Thus, open innovation concept is presented with the essential premise of opening organizational boundaries. The underlying idea is based on the assumption that in a world where knowledge is distributed, companies should not rely solely on its own research and development, but open up their boarders to external knowledge. Therefore, the aim of this study is analyse innovation strategies and practices developed by medium and large companies in order to understand how they enhance innovation within the company or other partners or companies they work for, and what are their perspective on crowdsourcing phenomenon as a practice to potentiate the introduction of innovation in companies. An empirical study was conducted following the Grounded Theory method to collect and analyse empirical data. The results show that companies are starting using some external knowledge in their innovation process though they still have some bias in introducing strategies that uses the global network. At the end of the paper the results are discussed and some future research directions presented.
- Learning computer science languages in EnkiPublication . Paiva, José Carlos; Leal, José Paulo; Queirós, RicardoThis paper presents an overview and main features of Enki, a web-based learning environment for computer science languages. Enki was designed to be a sort of entry level IDE, aggregating tools for navigating and viewing course materials, for solving exercises and receiving automated feedback, as well as promoting the learning process. Enki uses services from several other systems, namely for content sequencing and recommendation, exercise assessment, and gamification.
- Sni'per: a code snippet RESTful APIPublication . Queirós, Ricardo; Simões, AlbertoToday we use the Web for almost everything, even to program. There are several specialized code editors gravitating on the Web and emulating most of the features inherited from traditional IDEs, such as, syntax highlight, code folding, autocompletion and even code refactorization. One of the techniques to speed the code development is the use of snippets as predefined code blocks that can be automatically included in the code. Although several Web editors support this functionality, they come with a limited set of snippets, not allowing the contribution of new blocks of code. Even if that would be possible, they would be available only to the code’s owner or to the editors’ users through a private cloud repository. This paper describes the design and implementation of Sni’per, a RESTful API that allows public access for multi-language programming code-blocks ordered by popularity. Besides being able to access code snippets from other users and score them, we can also contribute with our own snippets creating a global network of shared code. In order to make coding against this API easier, we create a client library that reduces the amount of code required to write and make the code more robust.
- Enki: A Pedagogical Services Aggregator for Learning Programming LanguagesPublication . Paiva, José Carlos; Leal, José Paulo; Queirós, RicardoThis paper presents Enki, a web-based IDE that integrates several pedagogical tools designed to engage students in learning programming languages. Enki achieves this goal (1) by sequencing educational resources, either expository or evaluative, (2) by using gamification services to entice students to solve activities, (3) by promoting social interaction and (4) by helping students with activities, providing feedback on submitted solutions. The paper describes Enki, its concept and architecture, details its design and implementation, and covers also its validation.
- Interpretative research in information systems: two qualitative research design projectsPublication . Silva, Cândida; Ferreira, Isabel; Ramos, Isabel; Amaral, LuísIn a scientific research project is important to define the underlying philosophical orientation of the project, because this will influence the choices made in respect of scientific methods used, as well as the way they will be applied. It is crucial, therefore, that the philosophy and research design strategy are consistent with each other. These questions become even more relevant in qualitative research. Historically, the interpretive research philosophy is more associated to the scientific areas of social sciences and humanities where the subjectivity inherent to human intervention is more explicitly defined. Information systems field are, primarily, trapped in computer science field, though it also integrates issues related with management and organizations field. This shift from a purely technological guidance for the consideration of the problems of management and organizations has fostered the rise of research projects according to the interpretive philosophy and using qualitative methods. This paper explores the importance of alignment between the epistemological orientation and research design strategy, in qualitative research projects. As a result, it is presented two PhD projects, with different research design strategies, that are being developed in the technology and information systems field, in the light of the interpretive paradigm.
- Crowdsourcing innovation intermediaries functionsPublication . Silva, Cândida; Ramos, IsabelOpen innovation is a hot topic in innovation management. Its basic premise is open up the innovation process. The innovation process, in general sense, may be seen as the process of designing, developing and commercializing a novel product or service to improve the value added of a company. The development of Web 2.0 tools facilitates this kind of contributions, opening space to the emergence of crowdsourcing innovation initiatives. Crowdsourcing is a form of outsourcing not directed to other companies but to the crowd by means of an open call mostly through an Internet platform. Innovation intermediaries, in general sense, are organizations that work to enable innovation, that just act as brokers or agents between two or more parties. Usually, they are also engaged in other activities like inter-organizational networking and technology development and related activities. A crowdsourcing innovation intermediary is an organization that mediates the communication and relationship between the seekers – companies that aspire to solve some problem or to take advantage of any business opportunity – with a crowd that is prone to give ideas based on their knowledge, experience and wisdom. This paper identifies and analyses the functions to be performed by an intermediary of crowdsourcing innovation through grounded theory analyses from literature. The resulting model is presented and explained. The resulting model summarizes eight main functions that can be performed by a crowdsourcing process, namely, diagnoses, mediation, linking knowledge, community, evaluation, project management, intellectual property governance and marketing and support. These functions are associated with a learning cycle process which covers all the crowdsourcing activities that can be realized by the broker.
- Crowdsourcing innovation: a strategy to leverage enterprise innovationPublication . Silva, Cândida; Ramos, IsabelInnovation is recognized by academics and practitioners as an essential competitive enabler for any company to survive, to remain competitive and to grow. Investments in tasks of R&D have not always brought the expected results. But that doesn't mean that the outcomes would not be useful to other companies of the same business area or even from another area. Thus, there is much knowledge already available in the market that can be helpful to some and profitable to others. So, the ideas and expertise can be found outside a company's boundaries and also exported from within. Information, knowledge, experience, wisdom is already available in the millions of the human beings of this planet, the challenge is to use them through a network to produce new ideas and tips that can be useful to a company with less costs. This was the reason for the emergence of the area of crowdsourcing innovation. Crowdsourcing innovation is a way of using the Web 2.0 tools to generate new ideas through the heterogeneous knowledge available in the global network of individuals highly qualified and with easy access to information and technology. So, a crowdsourcing innovation broker is an organization that mediates the communication and relationship between the seekers - companies that aspire to solve some problem or to take advantage of any business opportunity - with a crowd that is prone to give ideas based on their knowledge, experience and wisdom. This paper makes a literature review on models of open innovation, crowdsourcing innovation, and technology and knowledge intermediaries, and discusses this new phenomenon as a way to leverage the innovation capacity of enterprises. Finally, the paper outlines a research design agendafor explaining crowdsourcing innovation brokering phenomenon, exploiting its players, main functions, value creation process, and knowledge creation in order to define a knowledge metamodel of such intermediaries.
- Ontology methodology building criteria for crowdsourcing innovation intermediariesPublication . Silva, Cândida; Ramos, IsabelCrowdsourcing innovation intermediaries are organizations that mediate the communication and relationship between companies that aspire to solve some problem or to take advantage of any business opportunity with a crowd that is prone to give ideas based on their knowledge, experience and wisdom. A significant part of the activity of these intermediaries is carried out by using a web platform that takes advantage of web 2.0 tools to implement its capabilities. Thus, ontologies are presented as an appropriate strategy to represent the knowledge inherent to this activity and therefore the accomplishment of interoperability between machines and systems. In this paper we present an ontology roadmap for developing crowdsourcing innovation ontology of the intermediation process. We start making a literature review on ontology building, analyze and compare ontologies that propose the development from scratch with the ones that propose reusing other ontologies, and present the criteria for selecting the methodology. We also review enterprise and innovation ontologies known in literature. Finally, are taken some conclusions and presented the roadmap for building crowdsourcing innovation intermediary ontology.