ISEP – CIDEM – Livro, parte de livro, ou capítulo de livro
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- Business Sustainability 2.0Publication . Putnik, Goran; Ávila, PauloThis book presents the collection of fifty papers which were presented in the Second International Conference on BUSINESS SUSTAINABILITY 2011 - Management, Technology and Learning for Individuals, Organisations and Society in Turbulent Environments , held in Póvoa de Varzim, Portugal, from 22ndto 24thof June, 2011.The main motive of the meeting was growing awareness of the importance of the sustainability issue. This importance had emerged from the growing uncertainty of the market behaviour that leads to the characterization of the market, i.e. environment, as turbulent. Actually, the characterization of the environment as uncertain and turbulent reflects the fact that the traditional technocratic and/or socio-technical approaches cannot effectively and efficiently lead with the present situation. In other words, the rise of the sustainability issue means the quest for new instruments to deal with uncertainty and/or turbulence. The sustainability issue has a complex nature and solutions are sought in a wide range of domains and instruments to achieve and manage it. The domains range from environmental sustainability (referring to natural environment) through organisational and business sustainability towards social sustainability. Concerning the instruments for sustainability, they range from traditional engineering and management methodologies towards “soft” instruments such as knowledge, learning, and creativity. The papers in this book address virtually whole sustainability problems space in a greater or lesser extent. However, although the uncertainty and/or turbulence, or in other words the dynamic properties, come from coupling of management, technology, learning, individuals, organisations and society, meaning that everything is at the same time effect and cause, we wanted to put the emphasis on business with the intention to address primarily companies and their businesses. Due to this reason, the main title of the book is “Business Sustainability 2.0” but with the approach of coupling Management, Technology and Learning for individuals, organisations and society in Turbulent Environments. Also, the notation“2.0” is to promote the publication as a step further from our previous publication – “Business Sustainability I” – as would be for a new version of software. Concerning the Second International Conference on BUSINESS SUSTAINABILITY, its particularity was that it had served primarily as a learning environment in which the papers published in this book were the ground for further individual and collective growth in understanding and perception of sustainability and capacity for building new instruments for business sustainability. In that respect, the methodology of the conference work was basically dialogical, meaning promoting dialog on the papers, but also including formal paper presentations. In this way, the conference presented a rich space for satisfying different authors’ and participants’ needs. Additionally, promoting the widest and global learning environment and participation, in accordance with the Conference's assumed mission to promote Proactive Generative Collaborative Learning, the Conference Organisation shares/puts open to the community the papers presented in this book, as well as the papers presented on the previous Conference(s). These papers can be accessed from the conference webpage (http://labve.dps.uminho.pt/bs11). In these terms, this book could also be understood as a complementary instrument to the Conference authors’ and participants’, but also to the wider readerships’ interested in the sustainability issues. The book brought together 107 authors from 11 countries, namely from Australia, Belgium, Brazil, Canada, France, Germany, Italy, Portugal, Serbia, Switzerland, and United States of America. The authors “ranged” from senior and renowned scientists to young researchers providing a rich and learning environment. At the end, the editors hope, and would like, that this book to be useful, meeting the expectation of the authors and wider readership and serving for enhancing the individual and collective learning, and to incentive further scientific development and creation of new papers. Also, the editors would use this opportunity to announce the intention to continue with new editions of the conference and subsequent editions of accompanying books on the subject of BUSINESS SUSTAINABILITY, the third of which is planned for year 2013.
- Business Sustainability IPublication . Putnik, Goran; Ávila, PauloThis book presents the collection of fifty two papers which were presented on the First International Conference on BUSINESS SUSTAINABILITY ’08 - Management, Technology and Learning for Individuals, Organisations and Society in Turbulent Environments, held in Ofir, Portugal, from 25th to 27th of June, 2008. The main motive of the meeting was the growing awareness of the importance of the sustainability issue. This importance had emerged from the growing uncertainty of the market behaviour that leads to the characterization of the market, i.e. environment, as turbulent. Actually, the characterization of the environment as uncertain and turbulent reflects the fact that the traditional technocratic and/or socio-technical approaches cannot effectively and efficiently lead with the present situation. In other words, the rise of the sustainability issue means the quest for new instruments to deal with uncertainty and/or turbulence. The sustainability issue has a complex nature and solutions are sought in a wide range of domains and instruments to achieve and manage it. The domains range from environmental sustainability (referring to natural environment) through organisational and business sustainability towards social sustainability. Concerning the instruments for sustainability, they range from traditional engineering and management methodologies towards “soft” instruments such as knowledge, learning, creativity. The papers in this book address virtually whole sustainability problems space in a greater or lesser extent. However, although the uncertainty and/or turbulence, or in other words the dynamic properties, come from coupling of management, technology, learning, individuals, organisations and society, meaning that everything is at the same time effect and cause, we wanted to put the emphasis on business with the intention to address primarily the companies and their businesses. From this reason, the main title of the book is “Business Sustainability” but with the approach of coupling Management, Technology and Learning for individuals, organisations and society in Turbulent Environments. Concerning the First International Conference on BUSINESS SUSTAINABILITY, its particularity was that it had served primarily as a learning environment in which the papers published in this book were the ground for further individual and collective growth in understanding and perception of sustainability and capacity for building new instruments for business sustainability. In that respect, the methodology of the conference work was basically dialogical, meaning promoting dialog on the papers, but also including formal paper presentations. In this way, the conference presented a rich space for satisfying different authors’ and participants’ needs. Additionally, promoting the widest and global learning environment and participativeness, the Conference Organisation provided the broadcasting over Internet of the Conference sessions, dialogical and formal presentations, for all authors’ and participants’ institutions, as an innovative Conference feature. In these terms, this book could also be understood as a complementary instrument to the Conference authors’ and participants’, but also to the wider readerships’ interested in the sustainability issues. The book brought together 97 authors from 10 countries, namely from Australia, Finland, France, Germany, Ireland, Portugal, Russia, Serbia, Sweden and United Kingdom. The authors “ranged” from senior and renowned scientists to young researchers providing a rich and learning environment. At the end, the editors hope and would like that this book will be useful, meeting the expectation of the authors and wider readership and serving for enhancing the individual and collective learning, and to incentive further scientific development and creation of new papers. Also, the editors would use this opportunity to announce the intention to continue with new editions of the conference and subsequent editions of accompanying books on the subject of BUSINESS SUSTAINABILITY, the second of which is planned for year 2011.
- A Diagnostic Analysis of Absenteeism—A Case Study in a Portuguese Cork IndustryPublication . Silva, Alfredo; Ramos, Ana Luísa; Brito, Marlene; Ramos, AntónioAbsenteeism is defined as the absence of a worker from his or her workplace during a normal day’s work schedule and is seen as a problem which companies face every day. The absence of an employee can result in a significant drop in productivity and the company’s daily revenue can be negatively impacted by it, which when multiplied by the absence of multiple workers in different days can have a harmful impact on the company’s financial situation. However, most managers neither understand nor have looked into the causes of their absence issue. This study took place at a company which produces cork stoppers, which deals with a problem of high absenteeism that costs around 1,200,000€ per year to the company. The main goal of this study is to identify the sectors in this com- pany which have the highest percentage of absenteeism, quantify its impact on related outcomes and diagnose its causes. The results of this study show that most absenteeism occurs in production areas and the causes are related to musculo- skeletal problems. The consequences involve various costs to the company, some of them difficult to quantify.
- Economia verde e economia circular: desafios e oportunidadesPublication . Ribeiro, Anabela Vaz; Fonseca, Luís; Santos, SofiaISEP, through CIDEM (Center for Research and Development in Mechanical Engineering), is a co-promoter of the “PME Sustentável” (Sustainable SME) project. This project, funded under the COMPETE 2020 / FEDER, aims to strengthen the competitiveness of Portuguese small and medium-sized enterprises (SMEs) by promoting the adoption of a circular economy. The Sustainable SME project has emerged from the need to respond to the challenges arising from the EU Directive 2014/95 / EU, which consists of the disclosure by companies of information not included in the traditional financial report. It is intended that organizations also disclose data on sustainability (social and environmental factors).The results of the study are compiled in this book.
- Ensino a distância – Perceções de estudantes de engenhariaPublication . Monteiro, Fátima; Duarte, Marina; Leite, CarlindaO capítulo relata um estudo sobre o ajustamento dos estudantes de engenharia à transição brusca do ensino presencial para o ensino mediado por computador por ocasião do estado de emergência e confinamento em 2020 e 2021.
- Ergonomic Analysis in Lean Manufacturing and Industry 4.0—A Systematic ReviewPublication . Brito, Marlene; Gonçalves, Maria Antónia; Ramos, Ana Luísa; Carneiro, PaulaIn 2015, the UN defined well-being and decent work/economic growth as two of 17 sustainable development objectives. Nevertheless, the extreme pressure for businesses to be competitive in their markets of choice seems to be having a negative effect on workers’ well-being. In the manufacturing sector, the effective inclusion of Ergonomics in processes and installations has been proven to decrease costs related to disability, extra or overtime hours, medical care and premiums or fines for occurrences. The aim of this work was to review the existing scientific knowledge about the impact of adopting LPS (Lean Production Systems—a model used to increase competitiveness by the creation of more value for customers with fewer resources) in manufacturing companies from the point of view of Ergonomics. It reports, based on the literature reviewed, how the integration of both LPS and Ergonomics principles, from the workstation design phase onwards, can bring benefits to the workers’ welfare and simultaneously potentiate improvements in productivity. This paper also intends to present trends and opportunities for future research in this area, including in the Industry 4.0 field. In the authors’ opinion, this paper is a valuable contribution for practitioners, in manufacturing environments, and researchers.
- Evaluating Suppliers in the Olive Oil Sector Using AHPPublication . Fontes, Dalila B. M. M.; Pereira, Maria Teresa; Dias, ElisabeteThis work proposes a multi-criteria decision making approach to help assessing and selecting suppliers in the olive oil sector. Olive oil is a protected agricultural product, by region and origin certificate. Therefore to select a supplier, it is of utter importance to inspect and test (taste, colour, smell, density, among others) the olive oil in addition to the supplying company. The identification of possible suppliers was done in two stages: firstly, the region of origin from which to choose possible suppliers was identified and then potential suppliers were evaluated on a set of characteristics for which minimum threshold values were set. From this study, which is not part of the research reported here, we were able to identify the suppliers of interest. Due to the several characteristics and characteristic dimensions used to choose a supplier we resort to the Analytic Hierarchy Process to rank them, this way allowing for a better choice. The rank obtained is robust as the top ranked supplier remains the same for any reasonable change in the criteria weighs and in the evaluation of the suppliers on each criterion. The involved company found the results of value, as well as the lessons learned by addressing the supplier evaluation problem using a more systematic approach.
- A flexibility reference model to achieve leagility in virtual organizationsPublication . Bastos, João; Almeida, António; Azevedo, Américo; Ávila, PauloThe paper proposes a Flexibility Requirements Model and a Factory Templates Framework to support the dynamic Virtual Organization decision-makers in order to reach effective response to the emergent business opportunities ensuring profitability. Through the construction and analysis of the flexibility requirements model, the network managers can achieve and conceive better strategies to model and breed new dynamic VOs. This paper also presents the leagility concept as a new paradigm fit to equip the network management with a hybrid approach that better tackle the performance challenges imposed by the new and competitive business environments.
- How a CRM Tool Can Contribute to a Better Business Performance: The Case of a Shipping CompanyPublication . Fróis, Joana; Pereira, Maria Teresa; Ferreira, Fernanda A.Globalization is revolutionizing our way of living and the way business companies work. Technology is the reason for it, because it provides solutions that help the workers perform more effectively and efficiently and that allow for better execution. The development of relationships with the customer gives companies a better knowledge and understanding of their needs and leads to new strategies that aim at better results for the customer. Customer Relationship Management (CRM) tools are taken as important tools for this, since they help analyzing the companies’ Key Performance Indicators (KPIs). In this article we use the case of a shipping company in order to understand how such systems can contribute to such improvement. By analyzing the company’s CRM we suggest an adjustment to the business in order to get a better performance from it.
- Learning in the Laboratory: Accessing Videos with Quick Response CodesPublication . Duarte, Marina; Baptista, Andresa; Pinto, Gustavo FilipeUsing QR codes to access videos in engineering laboratory classes might be a successful way of building a bridge from concrete to digital content. With QR codes placed on an apparatus, students know exactly which video to watch, allowing them to view the videos while performing the experiment or at home when writing the report. Low-cost videos do not require expensive equipment and software, and keeping them short assures a minimum download time for use with smartphones and tablets. The aim of this chapter is to evaluate the importance undergraduate engineering students attribute to these videos and their reaction to the possibility of accessing them with QR codes scanned by a smartphone or a tablet, using access statistics and video viewings to support the findings. Results show students attributed some importance to the videos, and that the QR codes are very helpful as means to quickly and easily access the videos.
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