Browsing by Author "Braga, Ana Cristina"
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- Impact of Social Responsibility Programmes in Stakeholder Satisfaction: An Empirical Study of Portuguese Managers’ PerceptionsPublication . Fonseca, Luís; Ramos, Amílcar; Rosa, Álvaro; Braga, Ana Cristina; Sampaio, PauloThis study investigates the relationship between social responsibility programmes of organizations and stakeholder satisfaction. Based on stakeholder theory, an online survey was administered to managers of Portuguese organizations with certified management systems. The findings suggest that stakeholder satisfaction is indeed increased with a social responsibility programme, as suggested by Freeman’s stakeholder theory. The components of social responsibility programmes that we discussed in this paper comprehend, among others, the “best governance practices”, “best customers, suppliers and partners management practices” and “best social inclusion and society support and relationship practices”, and do provide a balanced and continuously satisfaction to the different sets of stakeholders as shown by our survey results.
- Obesity effects on muscular activity during lifting and lowering tasksPublication . Colim, Ana; Arezes, Pedro; Flores, Paulo; Monteiro, Pedro; Mesquita, Inês; Braga, Ana CristinaObesity is an emerging health problem and its incidence has been increasing throughout the workforce. In industrial workstations, vertical handling tasks (VHT), including lifting and lowering, are very common and can cause a significant muscular overload for the involved workers. During these tasks, muscular activity may be considerably affected by workers' body conditions. This study aims to analyze and compare the muscular activity in subjects with different obesity levels, using surface electromyography (EMG), during predefined VHT. Six different VHT (combining 5, 10 and 15 kg loads with two task styles) were performed. EMG data normalization was based on the percentage of Maximum Contraction during each Task (MCT%). The results show that obesity influences MCT%, which in turn increases the muscular effort during VHT. The current investigation demonstrates that obesity is a relevant musculoskeletal risk factor regarding VHT. The engineering analysis and design implications of this work can thus be perceived.
- Stakeholders satisfaction and sustainable successPublication . Miguel Ciravegna Fonseca, Luís; Ramos, Amilcar; Rosa, Alvaro; Braga, Ana Cristina; Sampaio, PauloThe relationship between stakeholders satisfaction and organisational sustainable growth and success is investigated focusing on the importance of a firm’s relationships with critical stakeholders that may lead to better performance, as organisations while integrating business and societal considerations create value for their stakeholders. However, it is of most importance that top management actively leads this approach and that the governance bodies of the organisations support and check that this really happens. Framed on stakeholder theory and social responsibility theory an online survey was administered to managers of Portuguese organisations with certified management systems by a leading management systems certification Portuguese body. The findings suggest that competitive position is strongly correlated with shareholders, suppliers and partners, employees and customers satisfaction, legitimating Freeman’s stakeholder theory. In an overall final remark, the importance of shareholders, partners/suppliers, employees and customers satisfaction for organisational sustainable success is highlighted in this study results.