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A digital communication system for occupational safety and health: requirements identification and prototype

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Resumo(s)

Shifting the communication process in the Occupational Safety and Health (OSH) field to digital can bring advantages to risk management. A digital communication system can help ensure that all workers find it easier to report hazards, accidents, and near misses. Additionally, it can make possible access to several prevention information. Since companies typically lack this type of solution, this work aimed to identify the requirements of an OSH communication system and propose a prototype. To this end, a company in the construction and maintenance sector was used as a case study. Information was collected through visits to a construction site, interviews with the workers and a focus group session. The results showed the company's interest in modernizing communication methods and dematerializing the accidents and near misses reporting. The system can be used to improve information management and maintenance activities. As a result, a prototype for a digital communication system was proposed, contributing to simplifying processes for all end users. However, it must be safeguarded, that the prototype describes preliminary results for the system to be developed. Further studies are ongoing to obtain the final solution.

Descrição

Palavras-chave

Communication Dangerous situations Digitization of information Occupational accidents Technological advance

Contexto Educativo

Citação

Ferreira, J., Barros, M., Constantino, G., Cavadas, R., Rebelo, J., Oliveira, B., & Rodrigues, M. A. (2024). A digital communication system for occupational safety and health: Requirements identification and prototype. Em P. M. Arezes, R. B. Melo, P. Carneiro, J. Castelo Branco, A. Colim, N. Costa, S. Costa, J. Duarte, J. C. Guedes, G. Perestrelo, & J. S. Baptista (Eds.), Occupational and Environmental Safety and Health V (1a, Vol. 492, pp. 517–531). Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-38277-2_42

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