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Publication
Implementação da Indústria 5.0 e Qualidade 5.0 em Pequenas e Médias Empresas (PMEs)
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| 9.02 MB | Adobe PDF |
Authors
Abstract(s)
Nas últimas décadas, o ambiente empresarial tem sido moldado por mudanças constantes
devido ao avanço tecnológico e à inovação, exigindo que as organizações se adaptem
rapidamente para manter a sua competitividade.
Este estudo foi orientado pela seguinte questão de investigação: Como é que a Indústria 5.0
influencia a adoção de práticas da Qualidade 5.0 e, em conjunto, contribuem para o
desempenho das Pequenas e Médias empresas (PMEs) em Portugal? Para responder a esta
questão, foi desenvolvido um modelo concetual fundamentado na literatura, que relaciona
estes construtos, e testou-se um conjunto de hipóteses através do Modelo de Equações
Estruturais (SEM).
A análise empírica baseou-se num questionário a PMEs portuguesas de diversos setores
industriais. Do total de 35.691 organizações, foram recolhidas 468 respostas, das quais 439
foram consideradas válidas. Os resultados finais obtidos sugerem que a adoção da Indústria 5.0
e da Qualidade 5.0 não depende apenas da utilização de tecnologias emergentes, mas
sobretudo da integração destas em práticas organizacionais centradas no ser humano e na
sustentabilidade. Além disso, confirmou-se que a implementação da Indústria 5.0 e da
Qualidade 5.0 contribui positivamente para o desempenho operacional, financeiro, social e
ambiental das PMEs.
Esta dissertação contribui para o discurso académico ao fornecer uma visão integrada de como
a Indústria 5.0 e a Qualidade 5.0 podem ser operacionalizadas nas PMEs portuguesas,
evidenciando os fatores críticos para a sua adoção e os impactos no desempenho organizacional,
ao mesmo tempo que oferece diretrizes para as organizações que pretendem implementar
estas abordagens de forma sustentável e centrada no ser humano.
In recent decades, the business environment has been shaped by constant changes driven by technological advances and innovation, requiring organisations to adapt rapidly in order to remain competitive. This study was guided by the following research question: How does Industry 5.0 influence the adoption of Quality 5.0 practices, and how do these, together, contribute to the performance of Small and Medium-sized Enterprises (SMEs) in Portugal? To address this question, a conceptual model grounded in the literature was developed, linking these constructs, and a set of hypotheses was tested using Structural Equation Modelling (SEM). The empirical analysis was based on a questionnaire of Portuguese SMEs across various industrial sectors. Out of a total of 35,691 organisations, 468 responses were collected, of which 439 were deemed valid. The results suggest that the adoption of Industry 5.0 and Quality 5.0 does not rely solely on the use of emerging technologies, but primarily on their integration into organisational practices centred on humans and sustainability. Moreover, it was confirmed that the implementation of Industry 5.0 and Quality 5.0 positively contributes to the operational, financial, social, and environmental performance of SMEs. This dissertation contributes to the academic discourse by providing an integrated perspective on how Industry 5.0 and Quality 5.0 can be operationalised in Portuguese SMEs, highlighting the critical factors for their adoption and their impacts on organisational performance, while also offering guidance for organisations seeking to implement these approaches in a sustainable and human-centred manner.
In recent decades, the business environment has been shaped by constant changes driven by technological advances and innovation, requiring organisations to adapt rapidly in order to remain competitive. This study was guided by the following research question: How does Industry 5.0 influence the adoption of Quality 5.0 practices, and how do these, together, contribute to the performance of Small and Medium-sized Enterprises (SMEs) in Portugal? To address this question, a conceptual model grounded in the literature was developed, linking these constructs, and a set of hypotheses was tested using Structural Equation Modelling (SEM). The empirical analysis was based on a questionnaire of Portuguese SMEs across various industrial sectors. Out of a total of 35,691 organisations, 468 responses were collected, of which 439 were deemed valid. The results suggest that the adoption of Industry 5.0 and Quality 5.0 does not rely solely on the use of emerging technologies, but primarily on their integration into organisational practices centred on humans and sustainability. Moreover, it was confirmed that the implementation of Industry 5.0 and Quality 5.0 positively contributes to the operational, financial, social, and environmental performance of SMEs. This dissertation contributes to the academic discourse by providing an integrated perspective on how Industry 5.0 and Quality 5.0 can be operationalised in Portuguese SMEs, highlighting the critical factors for their adoption and their impacts on organisational performance, while also offering guidance for organisations seeking to implement these approaches in a sustainable and human-centred manner.
Description
Keywords
Quality SME Organisational Performance Industry 5.0 Indústria 5.0 Quality 5.0 Qualidade 5.0 PME Desempenho Organizacional