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In this chapter, we will describe a case of a situation from a higher education school from the biggest Portuguese Polytechnic that, despite all constraints, was able to advance with a project of internationalisation about 10 years ago. Slowly, it was able to establish contacts, build a network and promote its courses, experience and resources internationally. There were difficulties in this process, but the institution always managed to overcome them. Using a qualitative methodology - interviews with the key persons in this process - it was possible to identify the enablers and constrainers of this process. Lessons learned can help other institutions plan and manage an internationalisation process, as well as overcome the difficulties such process entails.
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Higher education institutions Gestão do conhecimento e do capital humano