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Abstract(s)
Numa era em claro e evidente crescimento tecnológico e digital as pessoas, independentemente da sua função ou hierarquia, são a maior património das organizações. Por isso, conhecer, reconhecer e valorizar são fulcrais para sua importância e caminho no sentido do sucesso sustentado.
Esta dissertação tem como objetivo perceber a relação da resiliência no work engagement e burnout de trabalhadores temporários reunindo um conjunto de fundamentos teóricos e conclusões de um estudo sobre quatro fatores que sustentam conceitos estruturais sobre as organizações e indivíduos: Engagement. materializado num contexto laboral – Work Engagement; Burnout; Resiliência e Trabalho Temporário. Isto é, tem como principal objetivo capacitar o nível dos conceitos e a relação entre os temas acima referidos nos trabalhadores temporários associados a uma organização no período de COVID-19.
Estes quatro pilares assumem-se cada vez mais como eixos fundamentais para alavancar os negócios, e claramente (re)impulsionados, (re)questionados e (re)trabalhados num contexto pandémico. São construtores do capital humanos, por este motivo a sua gestão equilibrada permite antecipar as oportunidades e ameaças num mercado em constante mudança e exigência competitiva.
Este estudo tem por base uma amostra com cerca de 2050 participantes (trabalhadores temporários), onde se utilizou o tipo de investigação o método de pesquisa quantitativa. Onde se conseguiu verificar se tanto o Work Engagement, o Burnout e a Resiliência foram positivos no sentido em que realmente os Trabalhadores Temporários se sente com uma boa saúde mental.
No entanto, existiram algumas limitações como se poderá verificar mais à frente na dissertação, sendo uma delas a questão de quando esta tese foi desenvolvida foi no mesmo tempo (espaço temporal diferente – COVID-19) onde o público-alvo não consegue comparar com outros tempos vividos anteriormente semelhantes, ou seja, é tudo novo.
In an era of clear and evident technological and digital growth, people, regardless of their function or hierarchy, are the greatest asset of organizations. Therefore, knowing, recognizing and valuing are central to its importance and path towards sustained success. This dissertation aims to understand the relationship of resilience in engagement and burnout of temporary workers, bringing together a set of theoretical foundations and conclusions of a study on four factors that support structural concepts about organizations and individuals: Engagement. materialized in a work context – Work Engagement; Burnout; Resilience and Temporary Work. That is, its main objective is to enable the level of concepts and the relationship between the themes mentioned above in temporary workers associated with a particular organization in the period of COVID-19. These four pillars are increasingly assumed to be fundamental axes to leverage the business, and clearly (re)prompted, (re)questioned and (re)worked in a pandemic context. They are human capital builders, and for this reason their balanced management makes it possible to anticipate opportunities and threats in a market in constant change and competitive demand. This study is based on a sample of about 2050 participants (temporary workers), where the type of investigation and the quantitative research method were used. Where it was possible to verify whether Work Engagement, Burnout and Resilience were positive in the sense that the Temporary Workers really feel with good mental health. However, there were some limitations, as can be seen later in the dissertation, one of them being the issue of when this thesis was developed at the same time (different time frame - COVID-19) where the target audience cannot compare with others times previously lived similar, that is, everything is new.
In an era of clear and evident technological and digital growth, people, regardless of their function or hierarchy, are the greatest asset of organizations. Therefore, knowing, recognizing and valuing are central to its importance and path towards sustained success. This dissertation aims to understand the relationship of resilience in engagement and burnout of temporary workers, bringing together a set of theoretical foundations and conclusions of a study on four factors that support structural concepts about organizations and individuals: Engagement. materialized in a work context – Work Engagement; Burnout; Resilience and Temporary Work. That is, its main objective is to enable the level of concepts and the relationship between the themes mentioned above in temporary workers associated with a particular organization in the period of COVID-19. These four pillars are increasingly assumed to be fundamental axes to leverage the business, and clearly (re)prompted, (re)questioned and (re)worked in a pandemic context. They are human capital builders, and for this reason their balanced management makes it possible to anticipate opportunities and threats in a market in constant change and competitive demand. This study is based on a sample of about 2050 participants (temporary workers), where the type of investigation and the quantitative research method were used. Where it was possible to verify whether Work Engagement, Burnout and Resilience were positive in the sense that the Temporary Workers really feel with good mental health. However, there were some limitations, as can be seen later in the dissertation, one of them being the issue of when this thesis was developed at the same time (different time frame - COVID-19) where the target audience cannot compare with others times previously lived similar, that is, everything is new.
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Keywords
Work engagement Burnout Resiliência Trabalho temporário Trabalhadores temporários Work engagemennout Burnout Resilience Temporary job