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O presente trabalho foi realizado na empresa Monteiro, Ribas – Revestimentos, S.A. e teve como objetivo a implementação de um sistema de gestão ambiental, de acordo com a norma ISO 14001:2015, com o intuito de ser integrado no sistema de gestão da qualidade da empresa, certificado de acordo com a ISO 9001:2015. Desta forma, os requisitos comuns às duas normas foram revistos, a fim de refletirem os pressupostos da norma ambiental. Inicialmente, foi realizado o acompanhamento das diferentes etapas do processo produtivo, no sentido de se identificarem os respetivos fluxos de entrada e saída, com vista à determinação dos aspetos ambientais. Posteriormente e com recurso à metodologia adotada da empresa, elaborou-se uma matriz que permitiu determinar os aspetos ambientais significativos: consumo de matérias-primas, emissões difusas e de fontes fixas de COV, resíduos perigosos, consumo de energia e emissão de ruído. As ações desenvolvidas centraram-se essencialmente no controlo operacional relacionado com a gestão dos resíduos gerados, mais concretamente, através da elaboração de uma instrução de trabalho, da reformulação das etiquetas de identificação, sua apresentação aos colaboradores e respetivo reforço na sensibilização para a segregação correta dos resíduos, e do acompanhamento da recolha dos resíduos perigosos. Adicionalmente, foi preparada e realizada uma ação de formação, dirigida a todos os colaboradores, na qual foi divulgada a localização dos kits de emergência, bem como, o procedimento que deve ser seguido em caso de derrame de produtos químicos. O processo da certificação foi iniciado com a realização da auditoria de primeira fase (julho), seguida da segunda fase (setembro), sendo de prever que até ao final de 2019, a empresa seja certificada pela norma ISO 14001:2015. Contudo, um dos maiores desafios prende-se com o reduzido envolvimento dos colaboradores, associado à mudança de comportamentos e de mentalidades.
This work took place at Monteiro, Ribas – Revestimentos, S.A. and it aimed to implement an environmental management system according to ISO 14001:2015 that would be integrated in the quality management system which is itself certified by ISO 9001:2015. Therefore, the common requirements to both standards were reviewed to include the environmental assumptions. In the initial stage, it was carried out the monitoring of all productive phases which allowed the identification of both incoming and outgoing flows in order to determine their environmental aspects. Using the company methodology to assess the environmental aspects, it was built a matrix to determine which of them were significant. As a result, the raw material consumption, the VOC emissions (fugitive and fixed source), the industrial hazardous waste, the energy consumption and the noise emission are considered significant environmental aspects. The undertaken actions were mainly on the waste management operational control, more precisely through drafting a work instruction and redesigning of the identifying labels that were presented to all employees. At the same time were done a reinforcement in the awareness for the correct waste segregation and it was monitored the collection of industrial hazardous waste. In addition, was planned and carried out a training session for all company employees that had the goal to inform them of the spill kits location as well as the procedure that must be followed whenever a chemical product spill occurs. The certification process has begun in July through the first external audit and the second one occurred in September. Until the end of 2019 it’s expected that the company will be certified by ISO 14001:2015. However, one of the biggest challenges identified is related to the low employees’ engagement in association with changes in their ways of thinking and in their behavior.
This work took place at Monteiro, Ribas – Revestimentos, S.A. and it aimed to implement an environmental management system according to ISO 14001:2015 that would be integrated in the quality management system which is itself certified by ISO 9001:2015. Therefore, the common requirements to both standards were reviewed to include the environmental assumptions. In the initial stage, it was carried out the monitoring of all productive phases which allowed the identification of both incoming and outgoing flows in order to determine their environmental aspects. Using the company methodology to assess the environmental aspects, it was built a matrix to determine which of them were significant. As a result, the raw material consumption, the VOC emissions (fugitive and fixed source), the industrial hazardous waste, the energy consumption and the noise emission are considered significant environmental aspects. The undertaken actions were mainly on the waste management operational control, more precisely through drafting a work instruction and redesigning of the identifying labels that were presented to all employees. At the same time were done a reinforcement in the awareness for the correct waste segregation and it was monitored the collection of industrial hazardous waste. In addition, was planned and carried out a training session for all company employees that had the goal to inform them of the spill kits location as well as the procedure that must be followed whenever a chemical product spill occurs. The certification process has begun in July through the first external audit and the second one occurred in September. Until the end of 2019 it’s expected that the company will be certified by ISO 14001:2015. However, one of the biggest challenges identified is related to the low employees’ engagement in association with changes in their ways of thinking and in their behavior.
Description
Keywords
SGA ISO 14001:2015 Aspetos ambientais significativos Gestão de resíduos EMS Significant environmental aspects Waste management