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Abstract(s)
Este estudo tem como objetivo determinar o papel que a certificação pela Norma Portuguesa
4427:2004 – “Sistemas de Gestão de Recursos Humanos – requisitos” (NP 4427:2004) assume
no desenvolvimento das práticas de Gestão de Recursos Humanos. Neste sentido, foi realizada
uma abordagem teórica à evolução temporal e conceptual da Gestão de Recursos Humanos e
identificadas as melhores práticas que reconhecem nas pessoas um indispensável e estratégico
ativo organizacional. Posteriormente é apresentada a NP 4427:2004 e o seu enquadramento
no contexto organizacional português. Apresentando-se como uma temática moderna no
âmbito da Gestão de Recursos Humanos, o presente estudo questiona se as empresas
certificadas pela NP 4427:2004 promovem práticas de Recursos Humanos estratégicas, se o
grau de intervenção destes Departamentos, no desenvolvimento das práticas, é maior nas
empresas certificadas pela NP 4427:2004, e se os responsáveis destes setores possuem
qualificação específica na área de Recursos Humanos. A um universo de 95 empresas foi
aplicado um inquérito por questionário, que permitiu concluir que as organizações certificadas
pela NP 4427:2004 promovem práticas de Recursos Humanos estratégicas e envolvem
Departamentos de Recursos Humanos com elevado grau de intervenção no desenvolvimento
das mesmas, sendo que os seus Responsáveis não possuem formação específica na área dos
Recursos Humanos.
This study aims to determine the role that certification by the Portuguese Standard 4427:2004 – "Human Resource Management Systems – requirements" (PS 4427:2004) assumes in the development of the practices of Human Resource Management. In this sense, was made a theoretical approach of the temporal and conceptual evolution of Human Resource Management and identified the best practices that recognize people as a vital and strategic organizational asset. Subsequently is presented the PS 4427:2004 and its framework in portuguese organizational context. Presenting itself as a modern theme within the Human Resource Management, this study questions whether PS 4427:2004 certified companies promote strategic Human Resources practices, if the degree of intervention of these Departments in the development of practices is greater in certified companies by the PS 4427:2004 and if the leaders of these sectors have specific qualification in Human Resources. On a universe of 95 companies was applied a questionnaire survey, which showed that certified organizations by the PS 4427:2004 promote strategic HR practices and involve Human Resource Departments with a high degree of intervention in the development of that practices, and the Responsible do not have specific training in the area of Human Resources.
This study aims to determine the role that certification by the Portuguese Standard 4427:2004 – "Human Resource Management Systems – requirements" (PS 4427:2004) assumes in the development of the practices of Human Resource Management. In this sense, was made a theoretical approach of the temporal and conceptual evolution of Human Resource Management and identified the best practices that recognize people as a vital and strategic organizational asset. Subsequently is presented the PS 4427:2004 and its framework in portuguese organizational context. Presenting itself as a modern theme within the Human Resource Management, this study questions whether PS 4427:2004 certified companies promote strategic Human Resources practices, if the degree of intervention of these Departments in the development of practices is greater in certified companies by the PS 4427:2004 and if the leaders of these sectors have specific qualification in Human Resources. On a universe of 95 companies was applied a questionnaire survey, which showed that certified organizations by the PS 4427:2004 promote strategic HR practices and involve Human Resource Departments with a high degree of intervention in the development of that practices, and the Responsible do not have specific training in the area of Human Resources.
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Keywords
NP 4427:2004 Organizações portuguesas Práticas de gestão de recursos humanos Estratégia Influência da certificação e grau de intervenção do departamento de recursos humanos NP 4427:2004 Portuguese organizations Management practices of human resources Strategy Influence of certification and degree of intervention Department of human resources
Citation
Publisher
Instituto Politécnico do Porto. Escola Superior de Estudos Industriais e de Gestão