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MICE segment: challenges and opportunities to the tourism sector

dc.contributor.authorSilva, Susana
dc.contributor.authorJardim, Catarina
dc.contributor.authorSilva, Cândida
dc.contributor.authorMartins, Dora
dc.date.accessioned2025-01-09T17:07:12Z
dc.date.available2025-01-09T17:07:12Z
dc.date.issued2024
dc.description.abstractBusiness and professional travel is one of the oldest forms of travel. Business tourism has grown exponentially in recent years and is seen as a huge opportunity for the sector. Specifically, MICE refer to Meetings, Incentives, Conferences, and Exhibitions that can be held to perform business tourism (Smagina, 2017). The Meetings refers to a number of events such as: daily meetings, annual meetings, or weekly meetings, which intended to add value through communication, celebrations or training activities, among others. Meetings can also vary in size. Meeting venues differ depending on participation and meeting style, ranging from formative meetings, lectures, seminars, workshops or panel discussions, presentations, or product launches (Swarbrooke & Horner, 2012). Meetings allow the ideals of organizations to be put into practice as well as communication processes between employees, customers, and other stakeholders (Davidson & Cope, 2003). Incentive trips are considered an important tool by organizations and have served as an introduction to human resource management theories, recognizing the work of employees, not in a monetary way, but in a tangible way (Swarbrooke & Horner, 2012). These trips have been used to motivate, recognize employees for their work and/or increase commitment between the organization and the employee (Pizam, 2005). Incentive trips, or corporate hospitality, have a more direct link with leisure tourism due to the strong recreational nature associated with them, in the sense of rewarding employees (Everard, 2010). The incentive market is made up of two sub-sectors: individual or group incentives. Group trips encourage team spirit and a sense of belonging with a large number of people, while individual trips focus essentially on the same objectives, but with a smaller number of people, usually up to 20 (Witt et al., 1992). These trips usually consist of an itinerary of accommodation, transportation, special events or other options that offer the participant a highly rewarding experience (Swarbrooke & Horner, 2012). As far as conferences are concerned, they comprise a wide range of professional events on a particular theme and organized with a formal structure. Conferences can be academic, commercial, or business or for another purpose, and can vary in terms of size and duration. The purpose of a conference is to address themes or issues which are then discussed, solutions identified, or advice given. A conference is an assembly that may involve discussion to establish facts and/or solve problems. Conferences have no connotation in terms of their periodicity and are usually held on a smaller scale than congresses (Sylla et al., 2015). This study aims to understand the future of MICE events in Hospitality and to comprehend what are the main challenges and opportunities to the sector with these events.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.urihttp://hdl.handle.net/10400.22/27073
dc.language.isoengpt_PT
dc.publisherUniversidade de Aveiropt_PT
dc.relation.publisherversionhttps://proa.ua.pt/index.php/invtur/article/view/34138pt_PT
dc.subjectEventspt_PT
dc.subjectBusiness tourismpt_PT
dc.subjectHospitality trendspt_PT
dc.subjectMICEpt_PT
dc.subjectPortugalpt_PT
dc.titleMICE segment: challenges and opportunities to the tourism sectorpt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferencePlaceAveiro, Portugalpt_PT
oaire.citation.endPage1076pt_PT
oaire.citation.startPage1061pt_PT
oaire.citation.titleProceedings of the INVTUR 2024 - Tourism in unprecedented times: looking for new directionspt_PT
person.familyNamesilva
person.familyNameSilva
person.givenNamesusana
person.givenNameCândida
person.identifier.ciencia-idA71E-FBE0-F333
person.identifier.ciencia-id9A15-C950-D653
person.identifier.orcid0000-0003-4760-7662
person.identifier.orcid0000-0002-7342-1282
person.identifier.ridE-8423-2017
person.identifier.ridH-9382-2013
person.identifier.scopus-author-id57203104518
person.identifier.scopus-author-id11140480500
rcaap.rightsopenAccesspt_PT
rcaap.typeconferenceObjectpt_PT
relation.isAuthorOfPublication19ab22db-78fa-4948-b820-434b46de1d9b
relation.isAuthorOfPublication4e1c8389-7b33-480b-93c4-374f716b3b75
relation.isAuthorOfPublication.latestForDiscovery19ab22db-78fa-4948-b820-434b46de1d9b

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