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Authors
Advisor(s)
Abstract(s)
No contexto atual, devido às grandes transformaçÔes do mercado de trabalho e à maior
exigĂȘncia de uma diversidade de competĂȘncias, vĂĄrias profissĂ”es tĂȘm sofrido alteraçÔes nos
seus paradigmas e, a Gestão de Recursos Humanos (GRH) não é exceção. Neste sentido, as
competĂȘncias tĂȘm sido consideradas uma chave de sucesso para os profissionais de GRH
ingressarem no mercado de trabalho e, continuamente, se manterem atrativos, face a uma
procura de profissionais cada vez mais qualificados e polivalentes.
O objetivo principal desta investigação é conhecer a perceção dos profissionais de GRH,
relativamente Ă s competĂȘncias desejĂĄveis na era digital, com vista a enfrentar os desafios que
o contexto tecnolĂłgico lhes coloca.
Neste estudo foi utilizada uma metodologia qualitativa, recorrendo-se Ă entrevista
semiestruturada para efetuar a recolha de dados. Foram realizadas quinze entrevistas a
profissionais de GRH sobre a sua perceção da Função Recursos Humanos (FRH) na
atualidade e sobre as competĂȘncias consideradas essenciais no contexto digital. Ainda, os
dados foram analisados de acordo com os princĂpios da Grounded Theory.
Os resultados da investigação sugerem que a FRH tem evoluĂdo no sentido de uma maior
valorização por parte das empresas, pela sua vertente mais estratégica e de apoio às decisÔes
do negĂłcio. Os profissionais de GRH deverĂŁo antecipar os desafios que tenderĂŁo a surgir,
nomeadamente a retenção de talento, a escassez de mão-de-obra e a diversidade geracional,
a par de tendĂȘncias futuras como a realidade virtual e o foco no fator humano.
Ă possĂvel ainda concluir que, apesar de uma visĂŁo cada vez mais estratĂ©gica, o papel dos
profissionais de GRH ainda estå muito limitado a questÔes operacionais. Embora este
processo seja moroso e gradual, os Gestores de Recursos Humanos estĂŁo a conseguir
posicionar-se de forma a alcançar mais ainda o sucesso e o reconhecimento.
Por fim, são discutidas as principais implicaçÔes e algumas limitaçÔes do estudo, bem como
são apresentadas sugestÔes para pesquisas futuras.
In the current context, due to the significant transformations in the labour market and the higher demand for a diversity of skills, several professions have undergone changes in their paradigms, and Human Resources Management (HRM) is no exception. In this sense, the skills have been considered a key to success for HRM professionals to enter the labour market and continuously maintain their attractiveness in the face of a demand for increasingly qualified and versatile professionals. The main objective of this investigation is to know the perception of HRM professionals, regarding the desirable skills in the digital age, in order to face the challenges that the technological context presents them. In this study, a qualitative methodology was used, relying on the semi-structured interview to collect data. Fifteen interviews were conducted to HRM professionals on their current perception of the Human Resources Function (HRF) and the skills considered essential in the digital context. Yet the data were analysed according to the principles of Grounded Theory. The results of the investigation suggest that the HRF has been evolving towards a greater appreciation by the companies, due to its more strategic and decision-supporting aspects of the business. HRM professionals should anticipate the challenges that will arise, namely talent retention, labour shortages and generational diversity, along with future trends such as virtual reality and focus on the human factor. It can also be concluded that, despite an increasingly strategic vision, the role of HRM professionals is still very limited to operational issues. Although this process is slow and gradual, Human Resources Managers are managing to position themselves to achieve even more success and recognition. Finally, the main implications and some limitations of the study are discussed, as well as suggestions for future research.
In the current context, due to the significant transformations in the labour market and the higher demand for a diversity of skills, several professions have undergone changes in their paradigms, and Human Resources Management (HRM) is no exception. In this sense, the skills have been considered a key to success for HRM professionals to enter the labour market and continuously maintain their attractiveness in the face of a demand for increasingly qualified and versatile professionals. The main objective of this investigation is to know the perception of HRM professionals, regarding the desirable skills in the digital age, in order to face the challenges that the technological context presents them. In this study, a qualitative methodology was used, relying on the semi-structured interview to collect data. Fifteen interviews were conducted to HRM professionals on their current perception of the Human Resources Function (HRF) and the skills considered essential in the digital context. Yet the data were analysed according to the principles of Grounded Theory. The results of the investigation suggest that the HRF has been evolving towards a greater appreciation by the companies, due to its more strategic and decision-supporting aspects of the business. HRM professionals should anticipate the challenges that will arise, namely talent retention, labour shortages and generational diversity, along with future trends such as virtual reality and focus on the human factor. It can also be concluded that, despite an increasingly strategic vision, the role of HRM professionals is still very limited to operational issues. Although this process is slow and gradual, Human Resources Managers are managing to position themselves to achieve even more success and recognition. Finally, the main implications and some limitations of the study are discussed, as well as suggestions for future research.
Description
(Esta versĂŁo contĂ©m as crĂticas e sugestĂ”es dos elementos do jĂșri)
Keywords
Gestor de recursos humanos CompetĂȘncias Era digital Human resource manager Skills Human resource management Digital era