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Abstract(s)
Atualmente, em Portugal, verifica-se um aumento dos custos na indústria da saúde, devido ao aumento da procura de cuidados de saúde e ao investimento em novas tecnologias. Surge então a necessidade de reduzir custos, apresentando-se a gestão eficaz e eficiente dos sistemas logísticos associados ao abastecimento com enorme potencial para atingir poupanças nas organizações prestadoras de cuidados de saúde, sem comprometer a qualidade do serviço que, neste tipo de indústria, é um fator crítico. Neste projeto de estágio estudou-se o conceito de armazéns avançados, baseado no sistema de julgamento por peritos, no modelo Gestão de inventário pelo fornecedor (Vendor managed inventory) e no modelo de consignação, sendo que a sua implementação foi restrita ao serviço de cirurgia digestiva do Hospital Pedro hispano. Neste conceito, o processo de abastecimento logístico é suportado por sistemas informáticos, permitindo uma reposição proativa com base no registo de consumos nos serviços do hospital. Através desta implementação, conseguiu-se obter melhorias na gestão de stocks nos armazéns dos serviços, aumentou-se o nível de serviço e o controlo dos materiais utilizados nos serviços de cirurgia digestiva, para além disso, foi possível também libertar os profissionais de saúde para desempenharem a sua atividade de prestação de cuidados de saúde ao utente, deixando de ter responsabilidades na gestão de stocks, uma vez que a J&J ficou encarregue desta tarefa. A conclusão principal deste trabalho centra-se na possibilidade do funcionamento de vários modelos em paralelo, de forma a que o hospital Pedro Hispano possa prestar cuidados de saúde de qualidade a um custo reduzido.
Currently in Portugal, there is an increase in costs in the health industry, due to the aging of the population, the increase in the demand for health care and the investment in new technologies. The need to reduce costs arises, presenting the efficient management of the logistics systems associated to the supply with a huge potential to achieve savings in health care organizations, without compromising the quality of the service that in this type of industry, is a critical factor. In this project of the internship report it was studied the implementation of the concept of advanced warehouses, based on the executive opinions system, the Vendor managed inventory model and the consignment model, and its implementation was restricted to the digestive surgery service of Pedro Hispano Hospital. In this concept, the logistics supply process is supported by computer systems, allowing a proactive replacement based on the consumption register in the hospital services. Through this implementation, it was possible to obtain improvements in the management of stocks in the service warehouses, the level of service and the control of the materials used in the services of digestive surgery were increased, and it was also possible to release health professionals to perform their activity of providing health care to the patient, once they no longer have responsibilities in the management of stocks, since J & J was in charge of this task. The main conclusion of this study focuses on the operation of several models in parallel, as a result the Hospital Pedro Hispano can provide quality health care at a reduced cost.
Currently in Portugal, there is an increase in costs in the health industry, due to the aging of the population, the increase in the demand for health care and the investment in new technologies. The need to reduce costs arises, presenting the efficient management of the logistics systems associated to the supply with a huge potential to achieve savings in health care organizations, without compromising the quality of the service that in this type of industry, is a critical factor. In this project of the internship report it was studied the implementation of the concept of advanced warehouses, based on the executive opinions system, the Vendor managed inventory model and the consignment model, and its implementation was restricted to the digestive surgery service of Pedro Hispano Hospital. In this concept, the logistics supply process is supported by computer systems, allowing a proactive replacement based on the consumption register in the hospital services. Through this implementation, it was possible to obtain improvements in the management of stocks in the service warehouses, the level of service and the control of the materials used in the services of digestive surgery were increased, and it was also possible to release health professionals to perform their activity of providing health care to the patient, once they no longer have responsibilities in the management of stocks, since J & J was in charge of this task. The main conclusion of this study focuses on the operation of several models in parallel, as a result the Hospital Pedro Hispano can provide quality health care at a reduced cost.
Description
Keywords
Logística na saúde Material consignado Gestão da Cadeia de Abastecimento hospitalar Gestão de Stocks VMI Métodos de previsão Logistics in health Consigned material Hospital Supply Chain Management Stock Management Forecasting methods