| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| DM_AnaAguiar_MGO3S_2019 | 1.11 MB | Adobe PDF |
Authors
Advisor(s)
Abstract(s)
O terceiro setor tem vindo a assumir um papel cada vez mais importante na
sociedade, não só como meio de reduzir desequilíbrios sociais ou como empregador,
mas também pelo seu contributo à economia. Deste setor fazem parte as Instituições
Particulares de Solidariedade Social (IPSS), que são instituições constituídas por
iniciativa de particulares, sem finalidade lucrativa, com o propósito de dar expressão
organizada ao dever moral de solidariedade e de justiça entre os indivíduos, não
administradas pelo Estado ou por um corpo autárquico (Segurança Social, 2018).
Nas organizações atuais, o capital humano e intelectual é o elemento crítico para o
sucesso endógeno e para a satisfação dos stakeholders. Nas instituições do terceiro
setor, pelas suas especificidades, os recursos humanos assumem uma relevância
particular. Neste contexto, e também por ser um setor cada vez mais concorrencial,
urge gerir os recursos humanos de forma profissional, eficiente e eficaz.
Neste trabalho, analisamos as práticas de gestão de recursos humanos presentes
numa IPSS – a Cercimarante, em Amarante, instituição de referência na área da
deficiência mental. Procedemos à identificação e análise das práticas de gestão de
pessoas existentes naquela instituição e tentamos perceber os impactos que essas
práticas têm no normal funcionamento da organização, na perspetiva da gestão e dos
colaboradores.
Por fim, procuramos perceber a importância que a gestão de recursos humanos tem
numa instituição do Terceiro Setor, setor que pela sua especificidade, requer atenção
particular.
The third sector has assumed an increasingly important role in society, not only to reduce the social imbalances or as an employer, but also through its contribution to the economy. Of this sector are the Private Institutions of Social Solidarity, which are institutions constituted by private initiative, not for profit, with the purpose of giving organized expression to the moral duty of solidarity and justice among individuals, not administered by the State or by an autarchic sector (Social Security, 2018). In today's organizations, human and intellectual capital is the critical element for endogenous success and for stakeholder satisfaction. In the third sector institutions, due to their specificities, human resources assume a particular relevance. In this context, as well as an increasingly competitive sector, it is imperative to manage human resources in a professional, efficient and effective manner. In this work, we analyze the human resources management practices in an Private Institutions of Social Solidarity - Cercimarante, in Amarante, a reference institution in the area of mental incapacity. We proceeded to the identification and analysis of the practices of people management existing in that institution and we tried to perceive the impacts that these practices have in the normal operation of the organization, in the perspective of the management and the collaborators. Finally, we seek to understand the importance of human resources management in a Third Sector institution, a sector that, due to its specificity, requires particular attention.
The third sector has assumed an increasingly important role in society, not only to reduce the social imbalances or as an employer, but also through its contribution to the economy. Of this sector are the Private Institutions of Social Solidarity, which are institutions constituted by private initiative, not for profit, with the purpose of giving organized expression to the moral duty of solidarity and justice among individuals, not administered by the State or by an autarchic sector (Social Security, 2018). In today's organizations, human and intellectual capital is the critical element for endogenous success and for stakeholder satisfaction. In the third sector institutions, due to their specificities, human resources assume a particular relevance. In this context, as well as an increasingly competitive sector, it is imperative to manage human resources in a professional, efficient and effective manner. In this work, we analyze the human resources management practices in an Private Institutions of Social Solidarity - Cercimarante, in Amarante, a reference institution in the area of mental incapacity. We proceeded to the identification and analysis of the practices of people management existing in that institution and we tried to perceive the impacts that these practices have in the normal operation of the organization, in the perspective of the management and the collaborators. Finally, we seek to understand the importance of human resources management in a Third Sector institution, a sector that, due to its specificity, requires particular attention.
Description
Dissertação de Mestrado em Gestão das Organizações do Terceiro Setor
Keywords
Terceiro Setor Instituições Particulares de Solidariedade Social Gestão de Recursos Humanos Cercimarante
Citation
Publisher
Instituto Politécnico do Porto. Escola Superior de Tecnologia e Gestão