| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| DM_AdrianaOliveira_MGP_2022 | 1.29 MB | Adobe PDF |
Abstract(s)
Em ambiente de projeto, com todas as restrições inerentes - prazo, custo, âmbito e qualidade e a pressão tipicamente despoletada quer por fatores que colocam em causa essas restrições, quer pela mudança que o projeto ocasiona, a inteligência emocional assume um papel significativo nos gestores de projeto os quais devem possuir capacidade para inspirar e motivar as suas equipas. Essa capacidade deve também existir dentro das equipas cujos elementos devem saber gerir-se emocionalmente enquanto membros de um grupo de pessoas com caraterísticas diversas. As equipas emocionalmente inteligentes devem identificar e desenvolver o talento dos seus membros e saber como se relacionar entre si, com vista à obtenção dos melhores resultados.
Com o objetivo de dar resposta às questões de investigações:
“Como é que a inteligência emocional das equipas se relaciona com o sucesso dos projetos?” e “Como é que a coesão e a resiliência contribuem para a colaboração entre os membros da equipa e para o sucesso dos projetos?”
Desenvolveu-se uma revisão da literatura para conhecer o estado da arte seguida de um estudo exploratório por meio de uma metodologia qualitativa, realizada através de focus groups analisados por meio da técnica de análise de conteúdo. Para tal desenvolveu-se um guião que serviu de base à realização de focus groups a quatro equipas de projetos cada uma atuando nos seguintes setores: construção civil, limpeza florestal, implementação de sistemas da qualidade, hardware e instalações elétricas.
Os resultados permitiram concluir que existem pistas suficientes para sugerir que as equipas emocionalmente inteligentes estão diretamente relacionadas com o desempenho do projeto e que a coesão da equipa está também diretamente relacionada com o sucesso do projeto. Permitiu ainda concluir que as equipas emocionalmente inteligentes estão diretamente relacionadas com a existência de comportamentos resilientes e ainda que têm uma relação direta com o sucesso do projeto.
In a project environment, with all its inherent restrictions - deadline, cost, scope and quality and the pressure typically triggered either by factors that put those restrictions into question or by the change that the project brings about, emotional intelligence assumes a significant role in project managers who must have the ability to inspire and motivate their teams. This ability should also exist within the teams, whose members should know how to manage themselves emotionally as members of a group of people with diverse characteristics. Emotionally intelligent teams must identify and develop the talent of their members and know how to relate to each other in order to obtain the best results. In order to answer the research questions: "How does the emotional intelligence of teams relate to project success?” and “How do cohesion and resilience contribute to the collaboration between team members and to the success of projects?” a literature review was developed to understand the state of the art followed by an exploratory study through a qualitative methodology, performed through focus groups and analysed using the content analysis technique. To this end, a script was developed that served as the basis for the focus groups with four project teams each acting in the following sectors: civil construction, forest cleaning, implementation of quality systems, hardware and electrical installations. The results allowed us to conclude that there are enough clues to suggest that emotionally intelligent teams are directly related to project performance and that team cohesion is also directly related to project success. It also allowed concluding that emotionally intelligent teams are directly related to the existence of resilient behaviours and also that they have a direct relationship with project success.
In a project environment, with all its inherent restrictions - deadline, cost, scope and quality and the pressure typically triggered either by factors that put those restrictions into question or by the change that the project brings about, emotional intelligence assumes a significant role in project managers who must have the ability to inspire and motivate their teams. This ability should also exist within the teams, whose members should know how to manage themselves emotionally as members of a group of people with diverse characteristics. Emotionally intelligent teams must identify and develop the talent of their members and know how to relate to each other in order to obtain the best results. In order to answer the research questions: "How does the emotional intelligence of teams relate to project success?” and “How do cohesion and resilience contribute to the collaboration between team members and to the success of projects?” a literature review was developed to understand the state of the art followed by an exploratory study through a qualitative methodology, performed through focus groups and analysed using the content analysis technique. To this end, a script was developed that served as the basis for the focus groups with four project teams each acting in the following sectors: civil construction, forest cleaning, implementation of quality systems, hardware and electrical installations. The results allowed us to conclude that there are enough clues to suggest that emotionally intelligent teams are directly related to project performance and that team cohesion is also directly related to project success. It also allowed concluding that emotionally intelligent teams are directly related to the existence of resilient behaviours and also that they have a direct relationship with project success.
Description
Keywords
coesão da equipa equipas gestão de projetos inteligência emocional resiliência sucesso do projeto