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Abstract(s)
Num mundo cada vez mais competitivo, em constante mudança e evolução, a gestão e controlo da manutenção apresenta-se como uma possibilidade para as empresas reduzirem custos e aumentaram a sua produtividade. Desta forma, este trabalho pretende contribuir para que a organização seja mais competitiva, eliminando ineficiências e desperdícios. De tal forma, esta dissertação, desenvolveu-se em ambiente de estágio numa empresa da indústria da ourivesaria, a Flamingo, S.A., mais concretamente no seu departamento de manutenção. O trabalho foi desenvolvido com base na identificação de falhas e problemas na área da manutenção, com o objetivo de posteriormente implementar melhorias e estudar os seus impactos na empresa. Durante o período de estágio na empresa, recolheram-se informações de máquinas e equipamentos, criaram-se documentos e ficheiros (lista de códigos funcionais, ordens de trabalho, fichas de requisição de materiais, registo de controlo de horas-homem e consumíveis), desenvolveu-se ainda um sistema informático de gestão da manutenção, para suportar e auxiliar todo este trabalho e permitir compilar todos os registos efetuados ao longo do estágio. Desencadearam-se ações e workshops motivados pelas filosofias Lean e TPM, por forma a envolver toda a estrutura da organização e motivar a equipa para combater os desafios diários e modificando o paradigma da manutenção. Com o trabalho desenvolvido na Flamingo, S.A., implementaram-se novas formas de pensar e novos hábitos de registo, gestão documental e de comunicação, com o objetivo de minimizar as perdas, diminuir os custos e aumentar a produtividade da empresa. Do ponto de vista quantitativo, como principais ganhos aferidos por auditoria externa, foi possível aumentar em 48% a informação existente, aumentou-se em 5% a condição dos equipamentos, aumentou-se em 19% os trabalhos para a extensão de vida dos equipamentos, aumentou-se em 26% a facilidade de inspeção, a manutibilidade aumentou em 9% e a saúde, segurança e ambiente teve um acréscimo de 33%, resultando assim num aumento do score da manutenção em 23%.
In an increasingly competitive world, constantly changing and evolving, the management and control of maintenance presents itself as a possibility for companies to reduce costs and increase your productivity. In this way, this work aims to contribute to the Organization to be more competitive by eliminating inefficiencies and waste. So, this dissertation, developed into a stage environment in a jewelry industry, named Flamingo, S.A., more specifically in your maintenance department. The work was developed based on the identification of gaps and problems in maintenance, to subsequently implement improvements and study its impact on the company. During this period with the company, information about machines and equipment was collected, and documents and files were created (functional code list, work orders, material requisition sheets, inspection of man-hours and consumables), was developed a computer system for the management of maintenance, to support and assist all this work and to allow the compile of all records made during the internship. Triggered actions and workshops driven by Lean philosophies and TPM to involve the entire structure of the Organization and motivate the team to face the daily challenges and changing the paradigm of maintenance. With the work done on Flamingo, S.A., implemented new ways of thinking and new registration habits, document management and communication, to minimize losses, reduce costs and increase the productivity of the company. From the quantitative point of view, the main gains measured by an external audit, it was possible to increase the existing information at 48% , increased 5% in the condition of equipment, increased by 19% in the works for extension of life of the equipment, increased in 26% the ease of inspection, the ease of maintenance increased by 9%, and the health, safety and environment had an increase of 33%, thus resulting in an increase of the score of 23% maintenance
In an increasingly competitive world, constantly changing and evolving, the management and control of maintenance presents itself as a possibility for companies to reduce costs and increase your productivity. In this way, this work aims to contribute to the Organization to be more competitive by eliminating inefficiencies and waste. So, this dissertation, developed into a stage environment in a jewelry industry, named Flamingo, S.A., more specifically in your maintenance department. The work was developed based on the identification of gaps and problems in maintenance, to subsequently implement improvements and study its impact on the company. During this period with the company, information about machines and equipment was collected, and documents and files were created (functional code list, work orders, material requisition sheets, inspection of man-hours and consumables), was developed a computer system for the management of maintenance, to support and assist all this work and to allow the compile of all records made during the internship. Triggered actions and workshops driven by Lean philosophies and TPM to involve the entire structure of the Organization and motivate the team to face the daily challenges and changing the paradigm of maintenance. With the work done on Flamingo, S.A., implemented new ways of thinking and new registration habits, document management and communication, to minimize losses, reduce costs and increase the productivity of the company. From the quantitative point of view, the main gains measured by an external audit, it was possible to increase the existing information at 48% , increased 5% in the condition of equipment, increased by 19% in the works for extension of life of the equipment, increased in 26% the ease of inspection, the ease of maintenance increased by 9%, and the health, safety and environment had an increase of 33%, thus resulting in an increase of the score of 23% maintenance
Description
Keywords
Manutenção TPM CMMS Mudança Indústria da Ourivesaria Maintenance Change Jewelry Industry