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E-Commerce Website Accessibility Assessment Portugal Case Overview

2022Book Open access
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dc.contributor.authorAfonso, A.P.
dc.contributor.authorPinto, A.S.
dc.contributor.authorBraga, I.
dc.contributor.authorOliveira, R.
dc.contributor.authorBraga, Inês
dc.contributor.authorAfonso, Ana Paula
dc.contributor.authorSousa Pinto, Agostinho
dc.date.accessioned2026-01-05T09:16:51Z
dc.date.available2026-01-05T09:16:51Z
dc.date.issued2022en_US
dc.date.updated2026-01-03T15:30:14Z
dc.description.abstractThe World Wide Web, boosted the development and exponential growth, worldwide, of numerous online businesses. Most of organizations in the developed countries are present, in some way, online. It is based on this assumption, that digital accessibility plays a fundamental role in democratizing the use of online technologies for all citizens, including the most physically disabled: with motor or perceptive difficulties. A website could be considered accessible if it is also functionally usable, which means, easiness to interpret the content as well as navigating through the web pages, offering the customer a satisfying and inclusive experience. In this context, we propose to develop an accessibility assessment tool, ShoppingForAll, targeting users with a low degree of disability, in accordance with the Web Content Accessibility Guidelines (WCAG 2.1) for level A of compliance. This new tool will be applied to a restricted set of online stores, national or with an infrastructure in Portugal. The criteria used to select the websites under the study were native language and the position in the sales ranking. After analysing the results obtained, it was possible to establish a set of recommendations aimed at improving the accessibility of e-commerce websites. Our contribute aimed to promote and increase, albeit modestly, the accessibility on the Web. This tool can be used by experts in information technologies, by developers, and possibly e-commerce website managers.por
dc.description.versionN/A
dc.identifier.doi10.1007/978-981-16-9701-2_40en_US
dc.identifier.eid2-s2.0-85132048640en_US
dc.identifier.issn21903026 21903018en_US
dc.identifier.slugcv-prod-3359542
dc.identifier.urihttp://hdl.handle.net/10400.22/31363
dc.language.isoN/Apor
dc.subjectWeb Accessibility assessment
dc.subjectUsability
dc.subjectE-commerce
dc.subjectW3C
dc.subjectWAI
dc.titleE-Commerce Website Accessibility Assessment Portugal Case Overviewen_US
dc.typebooken_US
dspace.entity.typePublication
oaire.citation.volume284en_US
person.familyNameBraga
person.familyNameAfonso
person.familyNameSousa Pinto
person.givenNameInês
person.givenNameAna Paula
person.givenNameAgostinho
person.identifier.ciencia-idEB13-FEEC-79C7
person.identifier.ciencia-idE510-C11B-61BE
person.identifier.orcid0000-0003-4141-3605
person.identifier.orcid0000-0001-8652-956X
person.identifier.orcid0000-0003-1454-030X
person.identifier.ridF-7322-2013
person.identifier.ridA-5004-2016
person.identifier.scopus-author-id36141732400
person.identifier.scopus-author-id36722019000
rcaap.cv.cienciaid7C14-46ED-CD45 | Maria Inês Peixoto Braga
rcaap.rightsopenAccessen_US
relation.isAuthorOfPublication24d4c871-3cad-43f0-bddf-23eb81211273
relation.isAuthorOfPublicationd73bdad7-2ba2-405f-9c2c-581e9cd50a9e
relation.isAuthorOfPublicationf71ffba6-8036-465c-a5fa-233c0d6c0618
relation.isAuthorOfPublication.latestForDiscovery24d4c871-3cad-43f0-bddf-23eb81211273

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