Publication
Accessible and inclusive tourism: The hotel industry in Porto – The InterContinental Porto, Palácio das Cardosas
| dc.contributor.author | Ferreira, Ana | |
| dc.contributor.author | Villares, Marta | |
| dc.date.accessioned | 2024-08-07T11:21:48Z | |
| dc.date.available | 2024-08-07T11:21:48Z | |
| dc.date.issued | 2024 | |
| dc.description.abstract | Porto is internationally renowned for its hospitality. A city that knows how to welcome, a tourist destination that excels in hospitality, according to the opinion of millions of tourists who visit us every year. Tourism, on its side, has become increasingly specialised to respond to a growing demand for unique, sustainable and accessible experiences for everyone. In recent years we have been faced with the demands of different and new markets. According to a study by Booking.com, 54% of travellers in 2023 will choose to travel as a family, with the aim of reuniting the various members. This multi-generational market is very challenging as it includes different age groups in the same group with different motivations and needs, needs that can be special. In addition, physical and mental disabilities are increasingly present, such as limited or reduced mobility, visual and/or hearing impairments, learning difficulties caused by long-term illnesses, in a general way, target public with specific needs to which the tourist offer must be adapted. These new demand requirements should therefore be considered a central point in the discussion of accessible and inclusive tourism. As the hotel industry is a fundamental pillar of tourism, there is an increasing need to rethink its approach in terms of offer.In this article we will present the Intercontinental Porto - Palácio das Cardosas Hotel as an example of this new way of looking at tourist services, making a significant contribution to affirming Porto as an accessible and inclusive destination. | pt_PT |
| dc.description.sponsorship | The authors acknowledge the financial support of CITUR, R&D unit funded by the FCT – Portuguese Foundation for the Development of Science and Technology, Ministry of Science, Technology and Hight Education, under the scope of the project UID/BP/04470/2020 | |
| dc.description.version | info:eu-repo/semantics/publishedVersion | pt_PT |
| dc.identifier.doi | 10.34190/ictr.7.1.2195 | pt_PT |
| dc.identifier.uri | http://hdl.handle.net/10400.22/25872 | |
| dc.language.iso | eng | pt_PT |
| dc.publisher | Academic Conferences International Limited | pt_PT |
| dc.relation | UID/BP/04470/2020 | pt_PT |
| dc.relation.publisherversion | https://papers.academic-conferences.org/index.php/ictr/article/view/2195 | pt_PT |
| dc.subject | Accessible tourism | |
| dc.subject | Inclusive tourism | |
| dc.subject | Hospitality | |
| dc.subject | Porto | |
| dc.subject | Special needs | |
| dc.title | Accessible and inclusive tourism: The hotel industry in Porto – The InterContinental Porto, Palácio das Cardosas | pt_PT |
| dc.type | conference object | |
| dspace.entity.type | Publication | |
| oaire.citation.conferencePlace | Cape Town, South Africa | pt_PT |
| oaire.citation.endPage | 99 | pt_PT |
| oaire.citation.issue | 1 | pt_PT |
| oaire.citation.startPage | 92 | pt_PT |
| oaire.citation.title | Proceedings of the 7th International Conference on Tourism Research, ICTR 2022 | pt_PT |
| oaire.citation.volume | 7 | pt_PT |
| person.familyName | Ferreira | |
| person.familyName | Villares | |
| person.givenName | Ana | |
| person.givenName | Marta | |
| person.identifier.ciencia-id | C414-B0C8-1225 | |
| person.identifier.orcid | 0000-0003-1162-0996 | |
| person.identifier.orcid | 0000-0002-0394-3050 | |
| person.identifier.scopus-author-id | 57208659452 | |
| rcaap.rights | openAccess | pt_PT |
| rcaap.type | conferenceObject | pt_PT |
| relation.isAuthorOfPublication | ebef56e3-c3c6-4934-8558-03d8258ef24b | |
| relation.isAuthorOfPublication | 9033efaa-d3f1-4f22-a0c3-2a6fbe5ae087 | |
| relation.isAuthorOfPublication.latestForDiscovery | ebef56e3-c3c6-4934-8558-03d8258ef24b |