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Abstract(s)
Com a competitividade dos mercados e as novas exigências que a globalização traz consigo, as organizações precisam, cada vez mais, de informações atempadas e úteis que permitam à gestão atingir os seus objetivos. Como resultado dessa competição, o interesse na Gestão de Recursos Humanos (GRH) tem vindo a aumentar, devido ao seu impacto no desempenho organizacional. Para que tal impacto seja possível, é necessário que essa gestão se reflita em práticas eficazes, o que explica a necessidade de serem avaliadas.
É neste contexto que surge a auditoria interna, desempenhando um papel fundamental na estrutura de qualquer organização, na medida em que procura fazer face às necessidades dos mercados contribuindo, desse modo, para o sucesso organizacional. Assim, com este projeto de intervenção pretende-se desenvolver uma metodologia de auditorias internas aplicada à conformidade legal dos processos de gestão de recursos humanos (PGRH) da Organização X. Esta potencialidade foi identificada através do diagnóstico realizado à função de recursos humanos, precedido de uma análise teórica, normativa e empírica, de forma a clarificar a configuração exata da potencialidade de intervenção e respetiva finalidade.
Após a revisão da literatura, considerando as necessidades da organização e após uma análise das opções estratégicas, optamos pela adaptação da metodologia de auditorias internas vigente na Organização X às especificidades dos seus PGRH. Foram definidos três âmbitos estratégicos: (1) definição da metodologia de auditoria interna, (2)diagnóstico à conformidade legal dos PGRH e (3) descrição dos PGRH. Tendo em conta os âmbitos estratégicos, o plano estratégico e operacional foi elaborado, incluindo a definição das respetivas atividades, tarefas, recursos necessários (humanos e materiais), calendário, equipa do projeto, orçamento e caminho crítico. Depois de concretizado o planeamento seguiu-se a sua implementação. No decorrer implementação e no final foram avaliados alguns indicadores que permitiram concluir que o projeto planeado e implementado, atingiu os objetivos iniciais e a finalidade proposta.
With the competitiveness of the markets and the new demands brought by globalization, organizations are increasingly in need of timely and useful information that allow the management to achieve its goals. As a result of this competition, the interest in Human Resources Management (HRM) has been increasing, due to its impact on organizational performance. To make this impact possible, it is necessary that this management reflects effective practices, which explains the need to evaluate them. It is in this context that the internal audit appears playing a fundamental role in the structure of any organization, seeking to face the needs of the markets and contributing, thereby, to organizational success. So, with this intervention project we aim to develop a methodology of internal audits applied to the legal conformity of X Organizacion´s human resources management processes (HRMP). This potentiality was identified through a diagnosis made to the human resources function, followed by a theoretical, normative and empirical analysis, in order to clarify the exact configuration of the potentiality of intervention and its goal. After the literature review, considering the needs of the organization and after an analysis of the strategic options, we chose to adapt the current methodology of internal audits in X Organizacion to the specificities of its HRMP. Three strategic areas were defined: (1) definition of internal audit methodology, (2) diagnosis of HRMP’s legal conformity and (3) description of HRMP. Taking into account these strategic areas, the strategic and operational plan was elaborated, which included the definition of the activities, tasks, necessary resources (human and material), timetable, project team, budget and critical path. Once the planning was completed, it was implemented. During the implementation and at its end, some indicators were evaluated that allowed to conclude that the planned and implemented project, achieved its initial goals and purposes.
With the competitiveness of the markets and the new demands brought by globalization, organizations are increasingly in need of timely and useful information that allow the management to achieve its goals. As a result of this competition, the interest in Human Resources Management (HRM) has been increasing, due to its impact on organizational performance. To make this impact possible, it is necessary that this management reflects effective practices, which explains the need to evaluate them. It is in this context that the internal audit appears playing a fundamental role in the structure of any organization, seeking to face the needs of the markets and contributing, thereby, to organizational success. So, with this intervention project we aim to develop a methodology of internal audits applied to the legal conformity of X Organizacion´s human resources management processes (HRMP). This potentiality was identified through a diagnosis made to the human resources function, followed by a theoretical, normative and empirical analysis, in order to clarify the exact configuration of the potentiality of intervention and its goal. After the literature review, considering the needs of the organization and after an analysis of the strategic options, we chose to adapt the current methodology of internal audits in X Organizacion to the specificities of its HRMP. Three strategic areas were defined: (1) definition of internal audit methodology, (2) diagnosis of HRMP’s legal conformity and (3) description of HRMP. Taking into account these strategic areas, the strategic and operational plan was elaborated, which included the definition of the activities, tasks, necessary resources (human and material), timetable, project team, budget and critical path. Once the planning was completed, it was implemented. During the implementation and at its end, some indicators were evaluated that allowed to conclude that the planned and implemented project, achieved its initial goals and purposes.
Description
Versão final (Esta versão contém as críticas e sugestões dos elementos do júri)
Keywords
Processos de gestão de recursos humanos Auditoria interna Conformidade legal Projeto de intervenção Human resources management processes Legal conformity Intervention project Internal audits