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Orientador(es)
Resumo(s)
association group in the construction sector. This system is a result of the Know-Construct project
which aimed at providing association sponsored SME communities of the construction sector
with a sophisticated information management platform and community building tools for
knowledge sharing and customer support. The paper begins by characterizing the so-called construction
industry knowledge community (CIK). The generic architecture of the supporting system
(Knowledge Community Support - KCS and Customer Needs Management - CNM) is described,
in terms of information and knowledge management, community building facilities and
semantic resources management. The Know-Construct project decided to re-use, as far as possible,
existing ontologies, classification systems and other semantic resources to develop a system
for the integration, management and reuse of the area specific knowledge. Part of the paper
describes the approach followed, as well the lessons learned. The final part of the paper depicts
the approach to the actual introduction of the system in the community.
Descrição
Palavras-chave
Knowledge communities Industrial associations Semantic web Ontology engineering SMEs