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- Knowledge based community management in the construction industryPublication . Moreira Silva, Manuel; Lucas Soares, António; Simões, Dora; Costa, RuteBuilding and construction companies have to continuously renew their working habits in order to face an increasing competitive environment where flexibility and adaptability to change are the obliged route to success. As Ceton (2000) states, the increasingly widespread use of computers only serves, as it is generally recognized, to highlight the fragmented way that building projects are commenced, designs created and realized, construction carried through to completion, and buildings maintained, renovated, and ultimately demolished. All too often lost information and miscommunication complicate these operations.
- Selecting and structuring semantic resources to support SMEs knowledge communitiesPublication . Soares, António Lucas; Moreira Silva, Manuel; Simões, DoraKnowledge management intrinsically involves communication and information sharing, which can be strongly affected by the context in which it is viewed and interpreted. This situation gets worst when complex domains are considered, as it is the case of the Construction Industry domains. The development of ontologies to unify and to put into context the different concepts and terms of the sometimes rather traditional and locally coloured construction industry domains is a necessary step to avoid misinterpretations and inefficient communication. The KNOW-CONSTRUCT project decided, as an approach to this task, to re-use, as far as possible, existing ontologies, classification systems and other semantic resources in order to develop a system that may come to contribute to standards and to the integration, management and reuse of the area specific knowledge via a common knowledge base in order to consolidate and provide access to integrated knowledge, making community emergent knowledge a significant added value. It aims at developing a methodology of common Construction Industry Knowledge (CIK) representation applicable to large sets of SMEs in the construction industry as a basis for the establishment of a knowledge community.
- Integrating semantic resources to support SME knowledge communitiesPublication . Moreira Silva, Manuel; Lucas Soares, António; Simões, DoraThe development of ontologies to unify and to put into context the different concepts and terms of the sometimes rather traditional and locally coloured construction industry domains is a necessary step to avoid misinterpretations and inefficient communication. The KNOW-CONSTRUCT project, as an approach to this task, decided to re-use, as far as possible, existing ontologies, classification systems and other semantic resources in order to develop a system for the integration, management and reuse of the area specific knowledge via a common knowledge base in order to consolidate and provide access to integrated knowledge, making community emergent knowledge a significant added value.
- Supporting the emergence of knowledge communities in industrial association groups in the construction sectorPublication . Lucas Soares, António; Ferreira, Hugo; Moreira Silva, Manuel; Simões, Doraassociation group in the construction sector. This system is a result of the Know-Construct project which aimed at providing association sponsored SME communities of the construction sector with a sophisticated information management platform and community building tools for knowledge sharing and customer support. The paper begins by characterizing the so-called construction industry knowledge community (CIK). The generic architecture of the supporting system (Knowledge Community Support - KCS and Customer Needs Management - CNM) is described, in terms of information and knowledge management, community building facilities and semantic resources management. The Know-Construct project decided to re-use, as far as possible, existing ontologies, classification systems and other semantic resources to develop a system for the integration, management and reuse of the area specific knowledge. Part of the paper describes the approach followed, as well the lessons learned. The final part of the paper depicts the approach to the actual introduction of the system in the community.
- Developing enterprise sponsored virtual communities: the case of a sme’s knowledge communityPublication . Soares, António Lucas; Simões, Dora; Moreira Silva, Manuel; Madureira, RicardoThis paper presents a case in the development of a knowledge community support system in the context of an industrial association group in the construction sector. This system is a result of the Know-Construct project which aims at providing association sponsored SME communities of the construction sector with a sophisticated information management platform and community building tools for knowledge sharing. The paper begins by characterizing the so-called construction industry knowledge community. The Know-Construct system concept and the its general architecture are described, focusing on the semantic resources, in particular the ontologies structure. The final part of the paper depicts the approach to the actual introduction of the system in the community. An action-research approach was planned to obtain research results regarding the social acceptance of semantic resources such as the ontologies and technical classifications used in system.