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A Novel Rework Costing Methodology Applied To a Bus Manufacturing Company

2018Journal article Open access
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dc.contributor.authorSantos, H.
dc.contributor.authorPereira, Maria Teresa
dc.contributor.authorSilva, F.J.G.
dc.contributor.authorFerreira, Luís Pinto
dc.date.accessioned2020-04-21T16:35:25Z
dc.date.available2020-04-21T16:35:25Z
dc.date.issued2018
dc.description.abstractThis paper focuses on the quality costs analysis in the automotive industry, specifically a bus manufacturing company. The main goal was to improve the quality costs indicator, by providing means to evaluate the failure cost within the productive process. Kaizen-lean principles were used as methodology. A quality cost analysis was made based on literature review and in an ISO standard in quality costs. Process analysis was made based on the PDCA (Plan, Do, Check, Act) cycle. As the main achievements of this article, the quality costs were identified as well as its sources. Then, by collecting a very significant amount of data, from various departments, regarding each of the identified costs, it was possible to measure these costs and create a database to scorecard them – including rework costs. Due to the lack of rework costs information, a great part of this analysis focused on data collection and estimating/calculating these associated costs. Thus, it was possible to develop associated KPI’s (Key Performance Indicators) to support decision making and a graphic indicator to show the overall balance between quality costs and non-quality costs. In this process, some difficulties were found as well as some opportunities for improvement. The critical ones were implemented during this project, while the others are scheduled for future work. In terms of a more technological approach to these studies, some autonomous systems can exist, although it comes at a great cost. However, the 4.0 Industry concept is evolving and fits perfectly in the quality costs monitorization context: an integrated information system with a global data network allows for a quick check-up of all the quality costs, by category, while freeing employees from doing this work manually.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.1016/j.promfg.2018.10.109pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.22/15818
dc.language.isoengpt_PT
dc.publisherElsevierpt_PT
dc.relation.publisherversionhttps://www.sciencedirect.com/science/article/pii/S2351978918312277pt_PT
dc.subjectContinuous Improvementpt_PT
dc.subjectCosts of Qualitypt_PT
dc.subjectKey Process Indicatorpt_PT
dc.subjectToyota Production Systempt_PT
dc.subjectLean Managementpt_PT
dc.titleA Novel Rework Costing Methodology Applied To a Bus Manufacturing Companypt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage639pt_PT
oaire.citation.startPage631pt_PT
oaire.citation.titleProcedia Manufacturingpt_PT
oaire.citation.volume17pt_PT
person.familyNameRibeiro Pereira
person.familyNameSilva
person.familyNamePinto Ferreira
person.givenNameMaria Teresa
person.givenNameFrancisco
person.givenNameLuís
person.identifierU-2265-2018
person.identifier1422904
person.identifier.ciencia-id7A16-77DE-410A
person.identifier.ciencia-idB81C-4758-2D59
person.identifier.ciencia-id5415-323A-131B
person.identifier.orcid0000-0003-4556-9578
person.identifier.orcid0000-0001-8570-4362
person.identifier.orcid0000-0003-4225-6525
person.identifier.ridI-5708-2015
person.identifier.ridAEO-3561-2022
person.identifier.scopus-author-id56624034400
person.identifier.scopus-author-id56870827300
person.identifier.scopus-author-id57188755263
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication3f7f1146-378f-4f1d-80ba-d499f3bd114b
relation.isAuthorOfPublicationd050c135-4d9d-4fb2-97d1-cac97be3f6b9
relation.isAuthorOfPublication94c4999f-64f8-4259-b1ab-0eac1679241e
relation.isAuthorOfPublication.latestForDiscoveryd050c135-4d9d-4fb2-97d1-cac97be3f6b9

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