| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| DM_ManuelMateus_MGP_2017 | 1.09 MB | Adobe PDF |
Authors
Advisor(s)
Abstract(s)
O estilo de liderança em gestão de projetos, apesar de ser um tema muito
explorado, é pouco estudado quando associado à área de Tecnologia da Informação
no sistema bancário angolano. No presente trabalho, procura-se a identificação das
práticas de liderança no setor bancário angolano. Neste cenário, a gestão de
projetos é essencial para a eficiência das organizações, e saber gerir o fator humano
nos projetos é elemento determinante para promover o melhor desempenho dos
liderados e consequentemente o sucesso do projeto. O presente estudo foi
estruturado de forma a compreender as caraterísticas que devem ser inerentes a um
líder de projetos de Tecnologia de Informação e de que forma estes podem
influenciar a equipa e o projeto.
Para a elaboração deste estudo, foi adotada uma metodologia de natureza
qualitativa de estudo de caso e de incidência descritiva e interpretativa, cuja unidade
de análise é composta por três instituições bancárias do mercado financeiro
angolano.
Os principais resultados permitiram a identificação da existência de um estilo de
liderança flexível, suportado pela clareza, persuasão e competências de
comunicação identificadas nos gestores de projeto. Os mesmos gestores
apresentam como principais características a capacidade de alocar recursos,
construir equipas, e incutir disciplina, uma vez que apresentam uma visão holística
dos projetos e das organizações.
Como principais práticas desenvolvidas pelos gestores de projeto, foi possível
identificas uma visão partilhada, o reconhecimento e valorização dos contributos dos
membros das equipas, a capacitação para a ação, e a capacidade de motivação das
equipas
The leadership style in project management, despite being an explored topic, is still missing some research when associated to the area of Information Technology in the Angolan banking system. In the present work we seek to identificy leadership practices in the Angolan banking system. In this scenario, project management is essential for organizationl efficiency. Knowing how to manage the human factor in projects is a key element in promoting a better performance of those who are led and consequently to the project success. Having as goal the identification of the leadership practices adopted in Information Technology Project Management in Angolan banks, the present research was structured in order to understand the characteristics that should be inherent to an Information Technology project leader and how These can influence the team and the project. For this research was adopted a qualitative methodology (case study) and descriptive and interpretative incidence, whose unit of analysis is composed of three banking institutions of the Angolan financial market. The main results allowed the identification of the existence of a flexible leadership style, supported by the clarity, persuasion and communication skills identified in the project managers. The main characteristics of the same managers are the ability to allocate resources, build teams, and instill discipline, since they present a holistic view of projects and organizations. As main practices developed by the project managers, it was possible to identify a shared vision, the recognition and valorization of the contributions of the team members, the training for the action, and the capacity of motivation of the teams.
The leadership style in project management, despite being an explored topic, is still missing some research when associated to the area of Information Technology in the Angolan banking system. In the present work we seek to identificy leadership practices in the Angolan banking system. In this scenario, project management is essential for organizationl efficiency. Knowing how to manage the human factor in projects is a key element in promoting a better performance of those who are led and consequently to the project success. Having as goal the identification of the leadership practices adopted in Information Technology Project Management in Angolan banks, the present research was structured in order to understand the characteristics that should be inherent to an Information Technology project leader and how These can influence the team and the project. For this research was adopted a qualitative methodology (case study) and descriptive and interpretative incidence, whose unit of analysis is composed of three banking institutions of the Angolan financial market. The main results allowed the identification of the existence of a flexible leadership style, supported by the clarity, persuasion and communication skills identified in the project managers. The main characteristics of the same managers are the ability to allocate resources, build teams, and instill discipline, since they present a holistic view of projects and organizations. As main practices developed by the project managers, it was possible to identify a shared vision, the recognition and valorization of the contributions of the team members, the training for the action, and the capacity of motivation of the teams.
Description
Dissertação de Mestrado em Gestão de Projetos
Keywords
Liderança Gestão de Projetos Tecnologia de Informação Sistema bancário angolano
Citation
Publisher
Instituto Politécnico do Porto. Escola Superior de Tecnologia e Gestão