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Advisor(s)
Abstract(s)
Num mundo cada vez mais global e com a crescente competitividade verificada, as empresas têm o desafio de procurar, continuamente, vantagens através da otimização dos seus processos e da sua cadeia de valor, olhando para a Logística e para tudo o que a envolve, com uma visão cada vez mais estratégica, de forma a serem capazes de fazer face às exigências dos seus parceiros, concorrentes e consumidores finais.
O presente documento realizado no âmbito do projeto de estágio do Mestrado em Logística na Efacec pretende, sobretudo, descrever os processos de melhoria contínua e iniciativas implementadas nas áreas funcionais e unidades de negócio do grupo, procurando, com isso, a otimização dos procedimentos e da gestão operacional das áreas envolvidas, reforçando a orientação que a empresa pretende com uma Logística transversal que acrescente valor. Nesse sentido, iniciou-se um conjunto de iniciativas com vista à otimização da Gestão Operacional de Equipamentos de Proteção Individual e Fardamento, uma área que se pretendia transversal a toda a Efacec, reduzindo custos de armazenamento e stock e criando procedimentos transversais para uma Gestão de Armazéns centralizada e normalizada.
Concluindo, os resultados alcançados demonstram o impacto dos projetos e iniciativas desenvolvidas, tendo sido privilegiado o planeamento alinhado com planos de ação e objetivos realistas. Estes, permitiram à empresa alterações dos seus processos logísticos, contribuindo para a melhoria contínua e otimização das operações logísticas, fundamental para a monitorização e gestão das áreas funcionais e Unidades de Negócio. Atualmente os procedimentos são normalizados, os valores e materiais em stock são realistas e existe uma clara vantagem no controlo dos custos através da centralização das compras.
In an increasingly global world and with a found growing competitiveness, the organizations have the challenge to seek, continuously, for their competitive advantage, through the optimization of their processes and their value chain, looking to Logistics and everything related to it, with a continuously more strategic vision, to be capable of meeting the demands of its partners, competitors, and final consumers. This document carried out within the scope of an internship project at Efacec intends to, mostly, describe the continuous improvement processes and implemented initiatives in the functional areas and business units of the group, looking forward to the optimization of procedures and the operational management of the involved areas, reinforcing the orientation that Efacec aims to have a transversal logistics that adds value. In that way, a sense of initiatives was carried out having in mind the optimization of the Operational Management of Personal Protective Equipment and Uniforms, an area that was intended to be transversal to all the company to reduce storage and stock costs and creating transversal procedures for Warehouse Management. To sum up, the achieved results, show that the projects and initiatives developed, when well-planned and with realistic action plans and objectives, in fact make a difference in logistical processes, contributing to the continuous improvement and optimization of logistical operations, essential for the monitoring and management of functional areas and Business units. Currently, the procedures are normalized, the values and materials in stock are realistic ant there´s a clear advantage in the costs control through the centralizations of the purchases.
In an increasingly global world and with a found growing competitiveness, the organizations have the challenge to seek, continuously, for their competitive advantage, through the optimization of their processes and their value chain, looking to Logistics and everything related to it, with a continuously more strategic vision, to be capable of meeting the demands of its partners, competitors, and final consumers. This document carried out within the scope of an internship project at Efacec intends to, mostly, describe the continuous improvement processes and implemented initiatives in the functional areas and business units of the group, looking forward to the optimization of procedures and the operational management of the involved areas, reinforcing the orientation that Efacec aims to have a transversal logistics that adds value. In that way, a sense of initiatives was carried out having in mind the optimization of the Operational Management of Personal Protective Equipment and Uniforms, an area that was intended to be transversal to all the company to reduce storage and stock costs and creating transversal procedures for Warehouse Management. To sum up, the achieved results, show that the projects and initiatives developed, when well-planned and with realistic action plans and objectives, in fact make a difference in logistical processes, contributing to the continuous improvement and optimization of logistical operations, essential for the monitoring and management of functional areas and Business units. Currently, the procedures are normalized, the values and materials in stock are realistic ant there´s a clear advantage in the costs control through the centralizations of the purchases.
Description
Esta dissertação inclui as críticas e sugestões feitas pelo Júri.
Keywords
Logística EPI Gestão de Armazéns ERP SAP Logistics Warehouse management PPE