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Advisor(s)
Abstract(s)
As instituições particulares de solidariedade social são entidades
constituídas por particulares ou pela Igreja (sob o abrigo do direito canónico),
sem fins lucrativos, e não são administradas pelo Estado. Historicamente, estas
organizações atuam, onde o privado e o estado não chegam. A sua génese está
ligada à pobreza, aos mais necessitados e carenciados, mas também à educação
e deficiência.
Fruto de um contexto económico e social mais difícil e da necessidade de
uma reorganização interna, a instituição atravessa um período complicado e a
necessidade de rever alguns processos de gestão foi o mote para esta
investigação.
A recolha de dados foi realizada numa instituição criada há mais de quarenta
anos para dar resposta a uma necessidade da freguesia, ou seja, o bem‐estar
das crianças.
Em termos metodológicos, optou‐se por um estudo de caso, numa linha de
investigação mista, embora com predominância qualitativa. Como
instrumentos de recolha de dados, foram utilizados a análise documental, a
entrevista semiestruturada e o questionário.
Os resultados demonstraram que a IPSS em estudo carece de rever alguns
procedimentos no que diz respeito à sua gestão, mas também aponta para a
urgência da redefinição de objetivos e para a inevitabilidade de se proceder a
uma valorização/modernização das instalações.
Particular institutions of social solidarity are entities constituted by individuals or by the Church (under canon law), not for profit, and are not administered by the State. Historically, these organisations act, where the private and the state do not arrive. Its genesis is linked to poverty, the neediest and most deprived, but also to education and disability. Due to a more difficult economic and social context and the need for internal reorganisation, the institution is going through a complicated period and the need to review some management processes was the motto for this investigation. As data collection instruments, documentary analysis, the semi‐structured interview and the questionnaire were used. The data collection was carried out in an institution created more than forty years ago to respond to a need of the parish, that is, the well‐being of the children. In methodological terms, a case study was chosen, in a mixed research line, although with a qualitative predominance, and using the research‐action methodology. The results showed that the PISS under review needs to review some procedures regarding its management, but also points to the urgency of the redefinition of objectives and to the inevitability of a valorisation/modernisation of the facilities.
Particular institutions of social solidarity are entities constituted by individuals or by the Church (under canon law), not for profit, and are not administered by the State. Historically, these organisations act, where the private and the state do not arrive. Its genesis is linked to poverty, the neediest and most deprived, but also to education and disability. Due to a more difficult economic and social context and the need for internal reorganisation, the institution is going through a complicated period and the need to review some management processes was the motto for this investigation. As data collection instruments, documentary analysis, the semi‐structured interview and the questionnaire were used. The data collection was carried out in an institution created more than forty years ago to respond to a need of the parish, that is, the well‐being of the children. In methodological terms, a case study was chosen, in a mixed research line, although with a qualitative predominance, and using the research‐action methodology. The results showed that the PISS under review needs to review some procedures regarding its management, but also points to the urgency of the redefinition of objectives and to the inevitability of a valorisation/modernisation of the facilities.
Description
Keywords
Gestão das organizações Terceiro setor IPSS Eficácia Organisational management Third sector IPSS Efficiency
Citation
Publisher
Instituto Politécnico do Porto. Escola Superior de Educação