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Generation Z and the technology use during a trip

dc.contributor.authorLiberato, Pedro
dc.contributor.authorAires, Cátia
dc.contributor.authorLiberato, Dália
dc.contributor.authorRocha, Álvaro
dc.date.accessioned2019-04-01T14:15:45Z
dc.date.available2019-04-01T14:15:45Z
dc.date.issued2019
dc.description.abstractThis article aims to contribute to the deepening of scientific knowledge about the specificities of the Generation Z behavior regarding the tourism sector and the use of Information Technologies, during a trip. The objective of this research is to evaluate the destination choice by Generation Z and conclude if the reasons for the choice of destination (city of Porto - Portugal) positively influence the use of technological resources during the trip. To achieve the defined objectives, 400 validated questionnaires were gathered from tourist belonging to generation Z at Porto on the main streets of tourist attraction. The results obtained highlight tourist services importance focused on accommodation, transport, catering, and attractions in general, that must always be available to tourists, since the need to obtain clarification on the tourist destinations before and during the trip, is essential and positively influences the satisfaction of the consumer experience.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.1007/978-3-030-16181-1_8pt_PT
dc.identifier.isbn978-3-030-16180-4
dc.identifier.isbn978-3-030-16181-1
dc.identifier.urihttp://hdl.handle.net/10400.22/13303
dc.language.isoengpt_PT
dc.publisherSpringerpt_PT
dc.subjectE-tourismpt_PT
dc.subjectGeneration Zpt_PT
dc.subjectTechnologypt_PT
dc.subjectTourism destinationpt_PT
dc.titleGeneration Z and the technology use during a trippt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferencePlaceGalicia, Spainpt_PT
oaire.citation.endPage90pt_PT
oaire.citation.issueAdvances in Intelligent Systems and Computingpt_PT
oaire.citation.startPage77pt_PT
oaire.citation.titleWorldCIST'19 2019: World Conference on Information Systems and Technologies: New Knowledge in Information Systems and Technologiespt_PT
oaire.citation.volume930pt_PT
person.familyNameLiberato
person.familyNameLiberato
person.givenNamePedro
person.givenNameDália
person.identifier.ciencia-id0E18-9B6A-FE45
person.identifier.ciencia-idF610-22F9-C504
person.identifier.orcid0000-0003-2908-1599
person.identifier.orcid0000-0003-0513-6444
person.identifier.scopus-author-id57200381200
person.identifier.scopus-author-id57200377509
rcaap.rightsclosedAccesspt_PT
rcaap.typeconferenceObjectpt_PT
relation.isAuthorOfPublication5cb18f24-fc60-43a7-9b13-a54edc06d66e
relation.isAuthorOfPublication8af17803-7f2e-4819-bfd8-8ce657eff119
relation.isAuthorOfPublication.latestForDiscovery5cb18f24-fc60-43a7-9b13-a54edc06d66e

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