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Generation Y: the competitiveness of the tourism sector based on digital technology

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dc.contributor.authorLiberato, Pedro
dc.contributor.authorLiberato, Dália
dc.contributor.authorAbreu, António
dc.contributor.authorAlén, Elisa
dc.contributor.authorRocha, Álvaro
dc.date.accessioned2018-08-30T15:32:22Z
dc.date.available2018-08-30T15:32:22Z
dc.date.issued2018
dc.description.abstractIn this article we present the literature review on the influence of Generation Y on tourism and its relationship with the supply of hyper personalized products. Also seeks to reflect on the changes in tourism in the digitalization era. Also known as Generation Me, this generation are digital natives, multicultural, able to change, descendants of globalization, protagonists of selfies, preferring personalized products and tailored services, which is one of the market greatest challenges. They have more rational characteristics to consume. Regarding the tourism industry, the development of technology and the internet have been an asset. The adoption of information and communication technologies has led to changes in the way of communication with the individual or institutional clients and enables the adoption of innovative business models and electronic sales channels of tourism products. It is crucial the information about demand/tourists, tourist destinations, amenities, availability, pricing, geographic information and weather, supply and transport, information about companies, intermediaries and competitors; trends in the tourism market, prices, products and tourist packages, Marketing Organization of tourist destinations, trends in the industry, size and nature of tourism, as well as policies and development plans. The role of the ICT in tourism has become an essential tool in today’s world of quick information, especially on Generation’s Y options.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.1007/978-3-319-74980-8_21pt_PT
dc.identifier.isbn978-3-319-74979-2
dc.identifier.isbn978-3-319-74980-8
dc.identifier.urihttp://hdl.handle.net/10400.22/11851
dc.language.isoengpt_PT
dc.publisherSpringer, Champt_PT
dc.relation.publisherversionhttps://link.springer.com/chapter/10.1007%2F978-3-319-74980-8_21pt_PT
dc.subjectGeneration Ypt_PT
dc.subjectInformation and communication technologiespt_PT
dc.subjectInternetpt_PT
dc.subjectTourismpt_PT
dc.subjectE-tourismpt_PT
dc.titleGeneration Y: the competitiveness of the tourism sector based on digital technologypt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferencePlaceMoscow, Russiapt_PT
oaire.citation.endPage240pt_PT
oaire.citation.startPage227pt_PT
oaire.citation.titleMOSITS 2017: Advances in Intelligent Systems and Computingpt_PT
person.familyNameLiberato
person.familyNameLiberato
person.givenNamePedro
person.givenNameDália
person.identifier.ciencia-id0E18-9B6A-FE45
person.identifier.ciencia-idF610-22F9-C504
person.identifier.orcid0000-0003-2908-1599
person.identifier.orcid0000-0003-0513-6444
person.identifier.scopus-author-id57200381200
person.identifier.scopus-author-id57200377509
rcaap.rightsclosedAccesspt_PT
rcaap.typeconferenceObjectpt_PT
relation.isAuthorOfPublication5cb18f24-fc60-43a7-9b13-a54edc06d66e
relation.isAuthorOfPublication8af17803-7f2e-4819-bfd8-8ce657eff119
relation.isAuthorOfPublication.latestForDiscovery8af17803-7f2e-4819-bfd8-8ce657eff119

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