| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| DM_TeresaMacedo_MGIQAS_2023 | 1.16 MB | Adobe PDF |
Authors
Abstract(s)
A nível nacional e internacional, tem-se verificado um interesse crescente nas questões relacionadas com a conciliação entre a vida profissional, pessoal e familiar, bem como no papel desempenhado pela NP 4552 enquanto ferramenta de melhoraria da qualidade de vida e da satisfação geral das partes interessadas na área da conciliação. Assim, esta investigação teve como objetivo diagnosticar as motivações, benefícios e obstáculos associados à implementação da NP 4552 a nível nacional. Para alcançar os objetivos propostos adotamos uma abordagem dedutiva de investigação,baseada no método de investigação de survey. O instrumento de investigação utilizado foi o questionário. A análise de dados foi efetuada com base na análise descritva e inferêncial. Através desta investigação, concluímos que as principais motivações das organizações para a implementação e certificação de um Sistema de Gestão da Conciliação (SGC) com base na NP 4552 estão relacionadas com o aumento da satisfação e da qualidade de vida das partes interessadas, bem como com a harmonização com a cultura organizacional. Neste contexto, verificamos que as motivações não variam consoante o setor de atividade e a dimensão das organizações. Relativamente aos benefícios percebidos na implementação da NP 4552, os resultados indicam como principais vantagens a melhoria da imagem organizacional, a maior satisfação das partes interessadas e uma melhor identificação das necessidades de conciliação dos trabalhadores. Concluímos que o setor privado perceciona significativamente mais os benefícios de "maior satisfação das partes interessadas" e "redução dos conflitos entre a vida profissional, familiar e pessoal" em comparação com o setor público, e que as pequenas e médias empresas atribuem uma importância significativamente maior ao benefício de "redução dos conflitos entre a vida profissional, familiar e pessoal", comparativamente às grandes empresas. A investigação também permitiu observar que as organizações com outros Sistemas de Gestão certificados usufruem de níveis de benefícios superiores em comparação com as que não possuem. No tocante aos obstáculos percebidos pelas organizações, verificamos que estes estão relacionados com a falta de conhecimento na organização acerca dos benefícios das medidas de conciliação, o excesso de burocracia e os custos associados à implementação e certificação. Ao analisar os obstáculos por setor de atividade e dimensão da organização, concluímos que as organizações do setor público apresentam, de forma global, níveis de obstáculos superiores aos do setor privado, e que a perceção dos obstáculos varia consoante a dimensão da organização. Neste contexto, verificou-se, também, que as organizações que apenas possuem o Sistema de Gestão certificado com base na NP 4552 percecionam significativamente mais o obstáculo "excesso de burocracia".
Both nationally and internationally, there has been a growing interest in matters related to balancing professional, personal, and family life, as well as the role that NP 4552 plays as a tool for improving the quality of life and overall satisfaction of stakeholders in the field of conciliation. As a result, this research aimed to diagnose the motivations, benefits, and obstacles associated with the implementation of NP 4552 at the national level. To achieve the proposed objectives, we adopted a deductive research approach, based on the survey research method. The research instrument used was a questionnaire. The primary motivations of organizations for the implementation and certification of a Conciliation Management System (CMS) based on NP 4552 are linked to the increase in satisfaction and quality of life of stakeholders, as well as alignment with the organizational culture. In this context, we found that motivations do not vary by industry sector or organization size. Regarding the perceived benefits of implementing NP 4552, the results suggest the following main advantages: improvement of organizational image, greater satisfaction of stakeholders, and an improved understanding of the conciliation needs of workers. We concluded that the private sector significantly perceives the benefits of "greater satisfaction of stakeholders" and "reduction of conflicts between professional, family, and personal life" compared to the public sector, and that small and medium-sized enterprises significantly attribute more importance to the benefit of "reduction of conflicts between professional, family, and personal life" compared to large companies. Furthermore, the research revealed that organizations with additional certified Management Systems experience higher levels of benefits compared to those without such certifications. Concerning perceived obstacles within organizations, our findings indicate a lack of knowledge about the benefits of conciliation measures, excessive bureaucracy, and the costs associated with implementation and certification. When analyzing obstacles by industry sector and organization size, we concluded that organizations belonging to the public sector generally present higher levels of obstacles compared to those in the private sector, and that the perception of obstacles varies depending on the size of the organizations. In this context, it was also observed that organizations with only the Management System certified based on NP 4552 significantly perceive the obstacle of "excessive bureaucracy" more.
Both nationally and internationally, there has been a growing interest in matters related to balancing professional, personal, and family life, as well as the role that NP 4552 plays as a tool for improving the quality of life and overall satisfaction of stakeholders in the field of conciliation. As a result, this research aimed to diagnose the motivations, benefits, and obstacles associated with the implementation of NP 4552 at the national level. To achieve the proposed objectives, we adopted a deductive research approach, based on the survey research method. The research instrument used was a questionnaire. The primary motivations of organizations for the implementation and certification of a Conciliation Management System (CMS) based on NP 4552 are linked to the increase in satisfaction and quality of life of stakeholders, as well as alignment with the organizational culture. In this context, we found that motivations do not vary by industry sector or organization size. Regarding the perceived benefits of implementing NP 4552, the results suggest the following main advantages: improvement of organizational image, greater satisfaction of stakeholders, and an improved understanding of the conciliation needs of workers. We concluded that the private sector significantly perceives the benefits of "greater satisfaction of stakeholders" and "reduction of conflicts between professional, family, and personal life" compared to the public sector, and that small and medium-sized enterprises significantly attribute more importance to the benefit of "reduction of conflicts between professional, family, and personal life" compared to large companies. Furthermore, the research revealed that organizations with additional certified Management Systems experience higher levels of benefits compared to those without such certifications. Concerning perceived obstacles within organizations, our findings indicate a lack of knowledge about the benefits of conciliation measures, excessive bureaucracy, and the costs associated with implementation and certification. When analyzing obstacles by industry sector and organization size, we concluded that organizations belonging to the public sector generally present higher levels of obstacles compared to those in the private sector, and that the perception of obstacles varies depending on the size of the organizations. In this context, it was also observed that organizations with only the Management System certified based on NP 4552 significantly perceive the obstacle of "excessive bureaucracy" more.
Description
Keywords
equilíbrio vida trabalho equilíbrio família trabalho equilíbrio saúde trabalho sistema de gestão da conciliação NP 4552 satisfação no trabalho