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Implementação de um ERP numa empresa do setor da Indústria de Componentes Metálicos: Caso de estudo
| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 5.78 MB | Adobe PDF |
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Abstract(s)
Um ERP (Enterprise Resource Planning) é uma ferramenta de gestão utilizada por diversas organizações devido à sua capacidade de integrar os vários departamentos e centralizar a informação. O sistema permite aceder a dados em tempo real, o que apoia o processo de tomar decisões e melhora a eficiência operacional. No entanto, a sua implementação é um processo complexo que exige uma preparação cuidada e acompanhamento contínuo. Este trabalho foi desenvolvido na empresa Maincode, especializada em consultoria e implementação do
software Sage X3. Esta dissertação tem como objetivo analisar e desenvolver soluções adequadas às necessidades de um cliente do setor industrial nas fases de pré-implementação e pós-implementação. Na fase de pré-implementação, foram desenvolvidos documentos comerciais personalizados com recurso ao SAP Crystal Reports, configuradas homepages adaptadas aos diferentes perfis de utilizador e criadas duas funções específicas: uma para apoio ao controlo de qualidade e outra para facilitar a sequenciação das ordens de fabrico no chão de fábrica. Na fase de pós-implementação, foram identificados problemas e novas necessidades, como alterações em massa, rastreabilidade de lotes e definição de novos fluxos. Estas foram resolvidas com soluções específicas e parametrizações no sistema. Os resultados demonstram melhorias na digitalização dos processos, na organização da produção e na rastreabilidade da informação, evidenciando o papel do consultor na adaptação do sistema às necessidades do cliente e na otimização da utilização do ERP.
An ERP (Enterprise Resource Planning) system is a management tool used by many organisations due to its ability to integrate different departments and centralise information. It provides real-time data access, which supports decision-making and improves operational efficiency. However, its implementation is a complex process that requires careful preparation and continuous follow-up. This work was carried out at Maincode, a company specialised in consulting and implementing the Sage X3 software. The objective of the dissertation is to analyse and develop solutions tailored to the needs of an industrial client during the preimplementation and post-implementation phases. In the pre-implementation phase, customised commercial documents were developed using SAP Crystal Reports, homepages were configured according to user profiles, and two specific functions were created: one to support quality control and another to assist with workstation sequencing on the shop floor. In the post-implementation phase, problems and new needs were identified, such as mass updates, batch traceability, and the definition of new flows. These were addressed through specific developments and system configurations. The results show significant improvements in process digitalisation, production organisation, and information traceability, highlighting the consultant’s role in adapting the system to the client’s needs and promoting a more efficient use of the ERP solution.
An ERP (Enterprise Resource Planning) system is a management tool used by many organisations due to its ability to integrate different departments and centralise information. It provides real-time data access, which supports decision-making and improves operational efficiency. However, its implementation is a complex process that requires careful preparation and continuous follow-up. This work was carried out at Maincode, a company specialised in consulting and implementing the Sage X3 software. The objective of the dissertation is to analyse and develop solutions tailored to the needs of an industrial client during the preimplementation and post-implementation phases. In the pre-implementation phase, customised commercial documents were developed using SAP Crystal Reports, homepages were configured according to user profiles, and two specific functions were created: one to support quality control and another to assist with workstation sequencing on the shop floor. In the post-implementation phase, problems and new needs were identified, such as mass updates, batch traceability, and the definition of new flows. These were addressed through specific developments and system configurations. The results show significant improvements in process digitalisation, production organisation, and information traceability, highlighting the consultant’s role in adapting the system to the client’s needs and promoting a more efficient use of the ERP solution.
Description
Keywords
ERP Sage X3 Implementation Customisation Information systems Implementação Personalização Sistemas de informação