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Abstract(s)
O presente relatório, elaborado no âmbito da conclusão do Mestrado em Assessoria de Administração, visa descrever e analisar as atividades desenvolvidas durante o período de estágio na empresa ANO – Sistemas de Informática e Serviços, Lda. Este estágio teve como principal objetivo a aplicação prática dos conhecimentos adquiridos ao longo do ciclo de estudos.
Esta experiência permitiu-me obter o primeiro contacto com o mundo de trabalho, consolidar a minha aprendizagem e testemunhar, em primeira mão, o funcionamento interno de uma empresa, o que me proporcionou o desenvolvimento de competências profissionais, técnicas e pessoais, essenciais para o perfil de assessor administrativo.
Para efeitos de contextualização do trabalho desenvolvido, são abordados a origem e o conceito de Assessoria Administrativa, bem como as tarefas tradicionais e atuais associadas à profissão e o impacto da inteligência artificial no trabalho administrativo. Posteriormente, o documento contempla uma apresentação do local de estágio e uma descrição pormenorizada das atividades executadas pela estagiária e dos fluxos de ações, colmatando com uma análise crítica sobre contributo do estágio, os desafios enfrentados e as soluções implementadas.
This report, drawn up as part of the completion of the Master's Degree in Administrative Assistance, aims to describe and analyse the activities carried out during the internship period at the company ANO - Sistemas de Informática e Serviços, Lda. The main objective of this internship was the practical application of the knowledge acquired throughout the cycle of studies. This experience allowed me to have my first contact with the world of work, consolidate my learning and witness firsthand the inner workings of a company, which enabled me to develop the professional, technical and personal skills that are essential for the profile of an administrative assistant. In order to contextualise the work carried out, the origins and concept of administrative assistance are addressed, as well as the traditional and current tasks associated with the profession and the impact of artificial intelligence on administrative work. Subsequently, the document includes a presentation of the internship place, and a detailed description of the activities carried out by the intern and the flows of actions, ending with a critical analysis of the internship's contribution, the challenges faced, and the solutions implemented.
This report, drawn up as part of the completion of the Master's Degree in Administrative Assistance, aims to describe and analyse the activities carried out during the internship period at the company ANO - Sistemas de Informática e Serviços, Lda. The main objective of this internship was the practical application of the knowledge acquired throughout the cycle of studies. This experience allowed me to have my first contact with the world of work, consolidate my learning and witness firsthand the inner workings of a company, which enabled me to develop the professional, technical and personal skills that are essential for the profile of an administrative assistant. In order to contextualise the work carried out, the origins and concept of administrative assistance are addressed, as well as the traditional and current tasks associated with the profession and the impact of artificial intelligence on administrative work. Subsequently, the document includes a presentation of the internship place, and a detailed description of the activities carried out by the intern and the flows of actions, ending with a critical analysis of the internship's contribution, the challenges faced, and the solutions implemented.
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Keywords
Assessoria Inteligência artificial Software Contratação pública Gestão documental Administrative assistance Artificial intelligence Document management eProcurement