| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 1.53 MB | Adobe PDF |
Abstract(s)
O trabalho por turnos tem vindo a evidenciar-se como uma solução para proporcionar uma oferta alargada de bens e serviços. Esta modalidade de trabalho tem sido potenciada ao longo dos anos, assumindo-se, portanto, como uma estratégia eficaz na disponibilização de bens e serviços ao consumidor durante mais horas e mais dias.
Esta investigação foi realizada com o intuito de compreender as implicações do trabalho por turnos na conciliação entre trabalho, vida pessoal, familiar e conjugal dos trabalhadores. Adicionalmente, procurou-se identificar a perceção dos trabalhadores que estão abrangidos por turnos, compreender as motivações que levam os trabalhadores a optar por esta modalidade de trabalho, registar os impactos gerados na conciliação do trabalho com a vida fora deste e, também, identificar as estratégias utilizadas pelos trabalhadores para potenciar a conciliação, nomeadamente entre o trabalho e a vida pessoal.
A metodologia adotada para atingir os objetivos delineados para esta investigação foi a abordagem qualitativa. Deste modo, entrevistaram-se 15 trabalhadores por turnos pertencentes a três empresas multinacionais do setor do retalho alimentar, que exercem a sua função atual há, pelo menos, 2 anos, neste regime de trabalho.
Os resultados apontam para elevadas dificuldades na conciliação do trabalho com a vida pessoal, dado o desfasamento horário existente na realização do trabalho. Identificaram-se impactos na saúde física e mental, vida conjugal, gestão do dia-a-dia e conflito de papéis dos trabalhadores por turnos. Adicionalmente, apresentam-se potenciais boas práticas sugeridas pelos trabalhadores participantes para atenuar os impactos identificados e potenciar a motivação para a escolha deste regime de trabalho. Os resultados evidenciam, ainda, a importância de revisão das condições laborais existentes no setor do retalho alimentar ao nível da remuneração, carga horária, benefícios sociais e, nomeadamente, no encerramento dos estabelecimentos comerciais de forma permanente ao domingo. Na parte final desta dissertação são elencadas as principais limitações do estudo, assim como sugestões de investigação futura.
The shift work model has been showing itself as a solution to provide a wide range of goods and services. This working modality has been increased over the years, as it assumes itself as an efficient strategy to provide goods and services to the customer during more hours and more days. This research was carried out in order to measure the implications of shift work in the conciliation between work, personal life, family and marital life of the employees. Additionally, we tried to identify the perception of shift work employees, to understand their motivations for choosing this work model, to identify the impacts on the conciliation between work and life outside work, as well as to identify the strategies used by employees to promote conciliation, particularly between work and personal life. The methodology followed to achieve the goals delineated for this research was the qualitative approach. Therefore, 15 shift work employees belonging to three multinational companies in the food retail sector, who have been working in this regime for, at least, 2 years, have been interviewed. The results highlighted significant difficulties in balancing work and personal life, considering the time difference in the performance of the work. We have identified impacts on the physical and mental health, marital life, day-to-day management, and conflicting roles of shift work employees. Furthermore, we presented potential best practices proposed by the participants to mitigate the impacts detected and to increase the reasons for choosing this work regime. The results also demonstrate the importance of reviewing the existing working conditions in the food retail sector regarding remuneration, working hours, social benefits and, in specific, the permanent closure of commercial stores on Sundays. The final part of this research provides the main limitations of the study, as well as some suggestions for future research.
The shift work model has been showing itself as a solution to provide a wide range of goods and services. This working modality has been increased over the years, as it assumes itself as an efficient strategy to provide goods and services to the customer during more hours and more days. This research was carried out in order to measure the implications of shift work in the conciliation between work, personal life, family and marital life of the employees. Additionally, we tried to identify the perception of shift work employees, to understand their motivations for choosing this work model, to identify the impacts on the conciliation between work and life outside work, as well as to identify the strategies used by employees to promote conciliation, particularly between work and personal life. The methodology followed to achieve the goals delineated for this research was the qualitative approach. Therefore, 15 shift work employees belonging to three multinational companies in the food retail sector, who have been working in this regime for, at least, 2 years, have been interviewed. The results highlighted significant difficulties in balancing work and personal life, considering the time difference in the performance of the work. We have identified impacts on the physical and mental health, marital life, day-to-day management, and conflicting roles of shift work employees. Furthermore, we presented potential best practices proposed by the participants to mitigate the impacts detected and to increase the reasons for choosing this work regime. The results also demonstrate the importance of reviewing the existing working conditions in the food retail sector regarding remuneration, working hours, social benefits and, in specific, the permanent closure of commercial stores on Sundays. The final part of this research provides the main limitations of the study, as well as some suggestions for future research.
Description
Keywords
Recursos humanos Trabalho por turnos Conciliação trabalho Vida familiar Conjugal e pessoal Família Cônjuge Metodologia qualitativa Retalho alimentar Human resources Shift work Work-life balance