| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| DM_MartaMarinho_MGIQAS_2016 | 3.71 MB | Adobe PDF |
Advisor(s)
Abstract(s)
Nos Ćŗltimos anos, os paradigmas de gestĆ£o tĆŖm vindo a alterar-se. A dinĆ¢mica de um mundo em constante atualizaĆ§Ć£o e a competitividade do mercado do trabalho obrigam as partes envolvidas a repensarem constantemente os seus mĆ©todos no sentido de cumprirem os seus objetivos. Na Ć”rea da formaĆ§Ć£o profissional, assim como em outras Ć”reas administrativas, esta situaĆ§Ć£o nĆ£o Ć© diferente. A pressĆ£o e necessidade constante de fazer mais e melhor acabam por impulsionar gestores e organizaĆ§Ć£o na busca de novos elementos dentro do contexto organizacional que possam resultar em benefĆcios e melhorias contĆnuas dos negĆ³cios, consolidando assim produtos e serviƧos, trazendo inovaĆ§Ć£o num mercado tĆ£o competitivo.
Por se tratar, ainda, de uma ferramenta pouco conhecida por muitas organizaƧƵes, e por ser um tema novo na administraĆ§Ć£o moderna, existem poucas referĆŖncias sobre a metodologia Kaizen, tornando-se necessĆ”ria a sua disseminaĆ§Ć£o atravĆ©s de novos artigos cientĆficos, novos projetos e tentativa de aplicabilidade em organizaƧƵes mais diversificadas.
Neste contexto, o objetivo deste trabalho Ć© a implementaĆ§Ć£o de um modelo que promova o sucesso e a excelĆŖncia. Este projeto propƵe-se construir um guiĆ£o de implementaĆ§Ć£o da metodologia Kaizen na Academia Lipor (Centro de FormaĆ§Ć£o Profissional da LIPOR) que seja Ćŗtil para alargar a bibliografia existente sobre este tema e que se constitua como um documento de referĆŖncia na implementaĆ§Ć£o desta metodologia em entidades de formaĆ§Ć£o profissional ou outras de serviƧos administrativos.
Tendo em conta a escassa bibliografia sobre o tema, consideramos que este trabalho contribui para a construĆ§Ć£o de conhecimento sobre a implementaĆ§Ć£o do Kaizen, debruƧando-se sobre um serviƧo em evidente ascensĆ£o (formaĆ§Ć£o profissional) e sobre o qual existe pouca prĆ”tica documentada.
In the last years, management paradigms have been changing. The dynamics of a world in constant updating and competitiveness of the labor market require organizations to constantly rethink their methods in order to meet their goals. In vocational training, as well as other administrative areas, this situation is no different. The pressure and constant need to do more and better end up boosting management and organization in search of new elements within the organizational context that could result in benefits and continuous business improvements, consolidating products and services, bringing innovation in such a competitive market. Due to some lack of knowledge for many organizations, and being a new theme in modern management, there are few references to the Kaizen methodology, making it necessary to spread it through new scientific articles, new projects and attempt the applicability in diverse organizations. In this context, the objective of this work is the implementation of a model that promotes success and excellence. This project proposes to build an implementation script of the Kaizen methodology in Academia Lipor (LIPOR Vocational Training Centre) that is useful to extend the existing literature on this topic and that is constituted as a reference document on the implementation of this methodology in vocational training entities or other administrative services. Given the scarce bibliography on the subject, we believe that this work has contributed to build knowledge on the implementation of Kaizen, leaning over a service in apparent rise (vocational training) and on which there is little documented practice.
In the last years, management paradigms have been changing. The dynamics of a world in constant updating and competitiveness of the labor market require organizations to constantly rethink their methods in order to meet their goals. In vocational training, as well as other administrative areas, this situation is no different. The pressure and constant need to do more and better end up boosting management and organization in search of new elements within the organizational context that could result in benefits and continuous business improvements, consolidating products and services, bringing innovation in such a competitive market. Due to some lack of knowledge for many organizations, and being a new theme in modern management, there are few references to the Kaizen methodology, making it necessary to spread it through new scientific articles, new projects and attempt the applicability in diverse organizations. In this context, the objective of this work is the implementation of a model that promotes success and excellence. This project proposes to build an implementation script of the Kaizen methodology in Academia Lipor (LIPOR Vocational Training Centre) that is useful to extend the existing literature on this topic and that is constituted as a reference document on the implementation of this methodology in vocational training entities or other administrative services. Given the scarce bibliography on the subject, we believe that this work has contributed to build knowledge on the implementation of Kaizen, leaning over a service in apparent rise (vocational training) and on which there is little documented practice.
Description
DissertaĆ§Ć£o de Mestrado em GestĆ£o Integrada da Qualidade, Ambiente e SeguranƧa
Keywords
GestĆ£o Competitividade Melhoria contĆnua Kaizen ServiƧos Academia Lipor
Pedagogical Context
Citation
Publisher
Instituto PolitĆ©cnico do Porto. Escola Superior de Tecnologia e GestĆ£o