ALGORITMI Research Centre

Funder

Fundação para a Ciência e a Tecnologia

Organizational Unit

Publications

Using Computer Peripheral Devices to Measure Attentiveness

Publication . Durães, Dalila; Carneiro, Davide; Bajo, Javier; Novais, Paulo

2016Book part

Open access

Real Time Analytics for Characterizing the Computer User’s State

Publication . Carneiro, Davide; Araújo, Daniel; Pimenta, André; Novais, Paulo

2016Journal article

Open access

Empirical Research of the ISO 9001:2015 Transition Process in Portugal: Motivations, Benefits, and Success Factors

Publication . Fonseca, Luís Miguel; Domingues, José Pedro

An empirical study of more than 300 Portuguese organisations ISO 9001 certified, or in certification process, encompassing a wide range of activities sectors, was carried out. As of May 2017, 19% of the respondents already have ISO 9001:2015 certification and all the remaining one’s plan to complete the process in time. The principal reported benefits are risk-based thinking, mapping of the organisational context, and stakeholder identification. Simultaneously those were the issues that required more attention and effort to be mastered and implemented. Additionally, there is evidence that ISO 9001:2015 enhances both internal and external organisational issues and generates benefits for all the researched dimensions. Based on the respondents’ responses, organisations who claimed that external motivations were the primary drivers to ISO 9001:2015 implementation systematically rate higher all the benefits when compared with the rating ascribed by those organisations who claimed internal motivations. Moreover, it is possible to conclude that the perceived benefits from ISO 9001:2015 implementation and certification seem to be strongly influenced by two primary dimensions: the (smaller) organisation size and the (lesser) international presence.

2018-07-31Journal article

Open access