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Projeto de investigação
ALGORITMI Research Centre
Financiador
Autores
Publicações
Using Computer Peripheral Devices to Measure Attentiveness
Publication . Durães, Dalila; Carneiro, Davide; Bajo, Javier; Novais, Paulo
Real Time Analytics for Characterizing the Computer User’s State
Publication . Carneiro, Davide; Araújo, Daniel; Pimenta, André; Novais, Paulo
Empirical Research of the ISO 9001:2015 Transition Process in Portugal: Motivations, Benefits, and Success Factors
Publication . Fonseca, Luís Miguel; Domingues, José Pedro
An empirical study of more than 300 Portuguese organisations ISO 9001 certified, or in certification process, encompassing a wide range of activities sectors, was carried out. As of May 2017, 19% of the respondents already have ISO 9001:2015 certification and all the remaining one’s plan to complete the process in time. The
principal reported benefits are risk-based thinking, mapping of the organisational context, and stakeholder identification. Simultaneously those were the issues that required more attention and effort to be mastered and implemented. Additionally, there is evidence that ISO 9001:2015 enhances both internal and external
organisational issues and generates benefits for all the researched dimensions. Based on the respondents’ responses, organisations who claimed that external motivations were the primary drivers to ISO 9001:2015 implementation systematically rate higher all the benefits when compared with the rating ascribed by those organisations who claimed internal motivations. Moreover, it is possible to conclude that the perceived benefits from ISO 9001:2015 implementation and certification seem to be strongly influenced by two primary dimensions: the (smaller) organisation size and the (lesser) international presence.
Unidades organizacionais
Descrição
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Contribuidores
Financiadores
Entidade financiadora
Fundação para a Ciência e a Tecnologia
Programa de financiamento
6817 - DCRRNI ID
Número da atribuição
UID/CEC/00319/2013