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- Emotional evaluation of open-ended responses with transformer modelsPublication . Pajón-Sanmartín, Alejandro; De Arriba Pérez, Francisco; García Méndez, Silvia; Burguillo, Juan C.; Leal, Fátima; Malheiro, BeneditaThis work applies Natural Language Processing (NLP) techniques, specifically transformer models, for the emotional evaluation of open-ended responses. Today’s powerful advances in transformer architecture, such as ChatGPT, make it possible to capture complex emotional patterns in language. The proposed transformer-based system identifies the emotional features of various texts. The research employs an innovative approach, using prompt engineering and existing context, to enhance the emotional expressiveness of the model. It also investigates spaCy’s capabilities for linguistic analysis and the synergy between transformer models and this technology. The results show a significant improvement in emotional detection compared to traditional methods and tools, highlighting the potential of transformer models in this domain. The method can be implemented in various areas, such as emotional research or mental health monitoring, creating a much richer and complete user profile.
- Online detection and infographic explanation of spam reviews with data drift adaptationPublication . de Arriba Pérez, Francisco; García Méndez, Silvia; Leal, Fátima; Malheiro, Benedita; Burguillo, Juan C.Spam reviews are a pervasive problem on online platforms due to its significant impact on reputation. However, research into spam detection in data streams is scarce. Another concern lies in their need for transparency. Consequently, this paper addresses those problems by proposing an online solution for identifying and explaining spam reviews, incorporating data drift adaptation. It integrates (i) incremental profiling, (ii) data drift detection & adaptation, and (iii) identification of spam reviews employing Machine Learning. The explainable mechanism displays a visual and textual prediction explanation in a dashboard. The best results obtained reached up to 87 % spam F-measure.
- Exposing and explaining fake news on-the-flyPublication . de Arriba Pérez, Francisco; García Méndez, Silvia; Leal, Fátima; Malheiro, Benedita; Burguillo, Juan C.Social media platforms enable the rapid dissemination and consumption of information. However, users instantly consume such content regardless of the reliability of the shared data. Consequently, the latter crowdsourcing model is exposed to manipulation. This work contributes with an explainable and online classification method to recognize fake news in real-time. The proposed method combines both unsupervised and supervised Machine Learning approaches with online created lexica. The profiling is built using creator-, content- and context-based features using Natural Language Processing techniques. The explainable classification mechanism displays in a dashboard the features selected for classification and the prediction confidence. The performance of the proposed solution has been validated with real data sets from Twitter and the results attain 80 % accuracy and macro F-measure. This proposal is the first to jointly provide data stream processing, profiling, classification and explainability. Ultimately, the proposed early detection, isolation and explanation of fake news contribute to increase the quality and trustworthiness of social media contents.