Browsing by Author "Pereira, Susana da Silva"
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- Exploring Intercultural Adjustment of Self-Initiated Expatriates: A Study of Brazilians in PortugalPublication . Martins, Dora; Pereira, Susana da Silva; Silva, Quéren Hapuque Alves daSelf-initiated expatriation is a widespread phenomenon that has gained limited attention, in particular related to some countries and industries. Recent literature indicates that the hospitality industry is looking for talent beyond national boundaries. The main goal of this study is to understand the experiences of Brazilian self-initiated expatriates (SIEs) residing in Portugal. We are studying how individuals adjust to the job market and Portuguese society, to identify factors that help or hinder their integration into a country known as "sister nations." The methodology employed in this study involved a qualitative approach to comprehensively investigate the experiences of Brazilian SIEs living in Portugal. A semi-structured interview script was administered to the participants, focusing on their perceptions of cultural adjustment in the country. The findings of this research indicate that adapting to the intercultural environment in Portugal can be quite difficult in terms of professional development. Building social connections and being part of the SIE communities is crucial for a smooth transition and integration into the country. The perception of acceptance by the local community varies, with some individuals reporting positive experiences while others encounter prejudice and discrimination. Participants mentioned that the main challenge in finding work in Portugal is the recognition of degrees in certain fields of study. The final section outlines the study's limitations and suggests future research directions, with a specific focus on SIEs in Portugal.
- Retention practices in the hospitality industry: a portuguese exploratory studyPublication . Martins, Dora; Pereira, Susana da Silva; Sousa, DeboraThe recent developments in the hospitality industry and the overall economy following the recent pandemic, demonstrate a need for a new examination of how job seekers perceive hospitality jobs. The hospitality industry plays a major role in the Portuguese economy, contributing greatly to employability in Portugal. One of the recent concerns associated with this factor is directly linked to talent retention. This study seeks to characterise talent retention in hotel units located in the Greater Porto region, one of Portugal's main tourist regions. Based on a qualitative methodology, using an exploratory study, 10 semi-structured interviews were carried out involving human resources management professionals. The results suggest that professional factors are the determining factors in talent retention, specifically job satisfaction, organisational commitment, leadership and the work environment. This study provides solutions for retention practices, centred on the testimonies of human resources managers, on how to maintain the professional satisfaction of teams and reinforce their desire to remain in the hotel industry and in the current hotel unit. In the last part of the paper, they provide the main conclusions for Human Resources Management, especially related to talent retention practices. This paper also includes the theoretical and practical implications of the findings as well as outlines the limitations and avenues for further research.