ESEIG - UTC Engenharia Industrial e da Produção
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Browsing ESEIG - UTC Engenharia Industrial e da Produção by Author "Morte, Raquel"
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- MCDA applied to performance appraisal of short-haul truck drivers: a case study in a portuguese trucking companyPublication . Morte, Raquel; Pereira, Maria Teresa Ribeiro; Fontes, Dalila B. M. M.Performance appraisal increasingly assumes a more important role in any organizational environment. In the trucking industry, drivers are the company's image and for this reason it is important to develop and increase their performance and commitment to the company's goals. This paper aims to create a performance appraisal model for trucking drivers, based on a multi-criteria decision aid methodology. The PROMETHEE and MMASSI methodologies were adapted using the criteria used for performance appraisal by the trucking company studied. The appraisal involved all the truck drivers, their supervisors and the company's Managing Director. The final output is a ranking of the drivers, based on their performance, for each one of the scenarios used. The results are to be used as a decision-making tool to allocate drivers to the domestic haul service.
- Road drivers performance appraisal using a MCDA method: a case study in the road transport companyPublication . Morte, Raquel; Pereira, Maria Teresa Ribeiro; Fontes, Dalila B. M. M.Performance evaluation increasingly assumes a more important role in any organizational environment. In the transport area, the drivers are the company’s image and for this reason it is important to develop and increase their performance and commitment to the company goals. This evaluation can be used to motivate driver to improve their performance and to discover training needs. This work aims to create a performance appraisal evaluation model of the drivers based on the multi-criteria decision aid methodology. The MMASSI (Multicriteria Methodology to Support Selection of Information Systems) methodology was adapted by using a template supporting the evaluation according to the freight transportation company in study. The evaluation process involved all drivers (collaborators being evaluated), their supervisors and the company management. The final output is a ranking of the drivers, based on their performance, for each one of the scenarios used.